Columbus Worthington Air

Fred C 

on BBB

a year ago

I have been using the company for a number of years, and have been extremely satisfied with the service. They installed a new HVAC system, and accomplished it in one day and were extremely careful removing the old system and bringing in the new one, and cleaned up very well. They also dealt with a cracked sewage pipe and expertly replaced it. I call on them for all of my HVAC and plumbing needs. 

David S 

on BBB

a year ago

This company can not seem to keep their appointments and promises.My first visit was push 3 times in one day and pushed to a separate day and pushed more times then too. My second visit never happened. I called and spoke with customer service 4 different times to no avail. They don't communicate anything with me. They took the money and haven't seen or heard anything since. No refund, no promises kept. Don't trust them. You've been warned.any they violated my rights in ********** as they took the entire amount of project ove... read more

Karen S 

on BBB

a year ago

ARS installed a brand new Carrier system into our ******** 2009-built house less than two weeks ago, after the previous system failed. Since then, this new system has failed no fewer than five times, necessitating urgent service tech visits, as we have a toddler and its the hottest time period in recordable history. The coils freeze, and it ceases cooling. The techs have not resolved the problem. I have instead encountered *****, who tried to upsell me on a $300 membership fee for 30 minutes, fixed a fuse and then neglected ... read more

Regina C 

on BBB

a year ago

He is a rip off. Bought my unit year and a half ago thermostat stopped working charge me $140 to come out and try to charge me another $450 for a thermostat that cost only $80 at Lowes. I paid over ****** for my unit Thermostat last a year and a half do not trust them. Their word is no good. They keep calling wanting to do a tuneup and charge me not gonna happen. Ill get someone else. 

Nitesh p 

on BBB

a year ago

I was out of town recently and my tenants called ARS as their a/c had stopped working. It had a bad capacitor. The capacitor costs $20 and less than 1/2 hour is need to change it out. ARS charged $435 ! This is extortion. It is not as if this is an unknown company ARS is an approved ********** vendor. Shame on them 

Dennis D 

on BBB

2 years ago

I would never use this company again, after spending over $23,000 with over the last 2/3 years they totally ripped me off last night. I called yesterday about one of the thermostats not working properly and was told by the woman scheduling that her paper work showed that it should have been covered under warranty, then set up the appointment for 5:00 last night. The service man came by at about 5:45 and did some testing the Honeywell t6 pro smart thermostat ( runs about $120.00 ) and said it had to be replaced. He than broug... read more

Claudia P 

on BBB

2 years ago

Stay away from this company. Since my ac mini splits were installed it has been a nightmare. My units aren't working. Very unprofessional. I've called customer service a million times only to be told to wait for a manager to call me back because it's only 1 person handling emails. 

Joseph W 

on BBB

2 years ago

I had a service scheduled with Aksarben ARS heating and air and they did something that I didnt really think companies did anymore. BAIT and SWITCH! They flat out lied to me. I scheduled a preventative maintenance for my a/c system because I was lead believe it was such a great deal. I had a PM scheduled with another company but the cost seemed somewhat excessive, so I thought I would shop around a little. Hence I called aksarben and I told them what I wanted and that I thought the other company was a little high. She said o... read more

Leonard W 

on BBB

2 years ago

First of all on time! Finishing job at a Timely in Manner.Professional q and A.And very satisfied With pricing.Thank you for your service.!!!