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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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This company does a Bait and Switch Tactics to get customer to pay for service that they does not provide for and I have been trying to cancel my monthly service fee with them and every time I called they told me an accountant will call me back and no one has called me to resolve this issue. I have called numerous time and I get the same answer I even try to talk to a manager and I was told by customer service that they have emailed the manager and someone will call me back. Still Nothing from this company. Please Don't use ... read more
Business response:
****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
Very knowledgeable and explained everything thoroughly. Walked us through the warranty process. Good value.
Business response:
Thank you for taking the time to share your positive experience with us, *****. ARS / Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you.
My ** was not cooling the air so I called *************** for service. ******* looked in my fuse box, looked at the condenser. The ** was not working because the switch in the fuse box was off. He spent about five minutes working but charged me the full diagnostic charge of $89.00. I feel that I shouldn't have had to pay the full cost of the diagnostic charge since nothing was broke. Also, the tech told me I needed a tune up. I had a tune up done 2 months ago. I feel that he was trying to make extra money for something I did... read more
Business response:
Thank you for sharing your experience, *******. We strive to provide exceptional service on every visit and want to apologize for not meeting your expectations. Please allow our ***************** Manager, *****, on ************ an opportunity to discuss your experience further.
They are unprofessional, condescending, unreliable, and dishonest. Since they installed our HVAC system, one of the units failed within 6 months, another failed to pass the citys inspection for earthquake safety, and the filters they installed failed. During their installation, the cut out drywall, and did not repair it until asked repeatedly to do so They have had to return more than a dozen to fix the problems, some of which remain unresolved. On more than half of their returns, they either no show for the appointment or s... read more
The ARS team arrived timely, were ready to work and very open to questions.
Business response:
***, thank you for leaving us this fantastic review! We work hard to deliver exceptional service on every visit and appreciate your business. Please don't hesitate to call ** for any future needs.
Tech was very knowledgeable and friendly. He took care of the problem and made sure everything was working correctly.
Business response:
******, thank you for leaving us a five star review! You're a valued customer and we appreciate you choosing us.
Being on **************** customer plan was a great decision made ************************ ago and still is. We came home to a hot house last evening and I called ****** immediately. Technician arrived this morning and took care of the issue. I highly recommend this company!
Business response:
******, thank you for taking the time to leave us an awesome five star review! Our goal is to always to provide exceptional service from start to finish, and we're happy to hear we delivered. Thank you for choosing ******!
We have been using ARS for almost 3 years now, professional, competent and honest. They didnt make them like this anymore,
***** was very professional and experienced with different HVAC systems. He was able to let me know the status of my system and did a great job with the tune-up.
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.1 star rating with 3,550 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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