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Columbus Worthington Air
- Appliances & Repair
- Columbus, OH
About this business
Location details
6363 Fiesta Dr, Columbus, OH, 43235, United States
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Courteous,professional,timely, and efficient. Have been customer since 2019 when furnace and a/c installed. Have always received good service
Business response:
We value your repeat business over the years, ******. We're proud to be your chosen premier service provider and appreciate you. Thank you for choosing us!
As many have said, this company is terrible!! Poor follow through, poor scheduling, and so far they have failed 2 inspections on the water heater! No concern of the customer's time. Lowes needs to recommend another company. They do not represent Lowes well.
Business response:
*****, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address to ************ so our ***************** Manager may contact you.
Called this morning as our sump pump started having problems last night and received prompt response and great service.
Business response:
Thank you for taking the time to share your positive experience with us, ****. ARS / Rescue Rooter strives to provide exceptional service and are happy to hear we delivered! We appreciate you.
Another wonderful experience!! I have used ****** for years and I am very thankful for them! They always do great work, are very dependable, and stand behind their work! My technician today was *****, very ************* man, so I want to say, Thank You *****!! And, Thank You ******!!!
Business response:
****, thank you for leaving this awesome review! We're committed to providing the absolute best in service, and happy to hear ***** was able to take care of you. Having great technicians on our team is something we're very proud of. Thank you for continuing to choose us!
Great customer service. Tech was knowledgeable, courteous and took the time to answer all my questions. Additionally he provided additional info that i didn't think about.
Business response:
*****, we're pleased to hear you had such a great experience with {{business_name}}! Please don't hesitate to call ** for any future service needs.
Our tech ***** was very thorough on our service. only one that cleaned our furnace with a camera. would highly recommend him. He will be our tech. From now on
ARS has serviced my air/heating unit as well as my plumbing and hot water system. Most recently they cleaned my dryer vent which I was Very grateful for. Their service is impeccable the men are courteous and knowledgeable and the scheduling department are always willing to accommodate. **** has serviced my AC/heating unit several times now and I can not speak more highly of his character and willingness to get the job done correctly. Thank you ****/ARS . I highly recommend this company
Business response:
********, thank you for sharing this great experience with ****! We're proud to have outstanding representatives on team, and always happy to hear how they're providing exceptional service. We appreciate your business!
TOTAL SCAM. STAY AWAY! SCAM SCAM SCAM SCAM SCAM!!!!!! Called to fix second floor furnace as it was not blowing hot air, the technician comes for the inspection, says needs to be cleaned for $528 with a regular garage type vacuum!!! Not the professional type of HVAC cleaning but a garage vacuum cleaner. Asking him so why does my Furnace not work still and the air upstairs is still not blowing HE SAYS HE DID NOT CHECK THE UPSTAIRS FURNACE AND JUST CLEANED THE DOWNSTAIRS ONE the one that was always working fine I have no words ... read more
Business response:
Your review is appreciated, *******. As a premier service provider, we are continuously improving our processes and would appreciate an opportunity to learn why this experience was not a great one for you. We encourage you to text your full name an address (including zip code) to ************ so our ***************** Manager may contact you.
We cancelled our elite program with this company ******* Home A/C we were charged again the next month called them 6 times always given the run around. Asked to speak to accounts was told they would take care of it. Called again told we would get a refund but they charged us again! I would not recommend this business and we are out money. The charge is on our bank account and they say they have no record of that charge.
Business response:
*******, thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further and offer assistance. We encourage you to text us your full name and address to ************ so our ***************** Manager may contact you.
Frequently asked questions about Columbus Worthington Air
How is Columbus Worthington Air rated?
Columbus Worthington Air has a 4.2 star rating with 3,939 reviews.
When is Columbus Worthington Air open?
Columbus Worthington Air is open now. It is open 24/7.
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