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Established in 1936, Columbus Worthington Air has installed in more than 50,000 homes throughout Central Ohio. With over 40 service vehicles to meet your home and business heating and cooling in Columbus, Ohio, Columbus Worthington Air is one of Central Ohio’s most experienced and reliable service and installation company. With same day service seven days a week, including holidays and night service, Columbus Worthington Air has provided reliable services across the Central Ohio area to tens of thousands of homes and b... read more
6363 Fiesta Dr, Columbus, OH, 43235, United States
Get directionsARS tech did not provide me with a copy of his inspection. He also quoted me $400 for a UV light oxidizer, even though the unit was installed in 2022 and has a lifetime warranty. I sent an email to corporate asking for clarification; no response. I have left several voice-mails with their call centers because you can't actually talk to anyone; again no response.
Business response:
****, we appreciate you sharing your experience with us. Our goal is to deliver exceptional service during every visit, and we sincerely apologize for falling short of your expectations. To discuss your experience in more detail, please consider giving our ***************** Manager, *****, a call on ************at your convenience.
Technician was knowledgeable and provided good feedback about system, repairs needed. Learned new information about my system, good service!
Business response:
*****, we truly appreciate you taking the time to share your positive experience with us. At ARS / Rescue Rooter, we strive to provide exceptional service, and we're thrilled to hear that we delivered. Thank you for choosing us!
Sales was professional and courteous. Provided all the info and answered all my questions regarding a new HVAC system. Once contract was signed they came out the next day. The team that came to do the install were professional showed me how to use the system and were respectful of my property.
Had a new water heater installed today. This is the second time Ive used ARS this year for plumbing and Ill continue using them for whatever hvac and plumbing needs I have.
************************* was my technician and he was very informative he gave great recommendations. If ever I have any issues he will be requested. Taught me a couple of maintenance fixes I wasnt even aware of. Very nice and polite young man. Highly recommended
I would give negative stars if I could. Was supposed to have a technician come out from 8 - 12, no one showed up. They scheduled another one from 12 - 4. I get a call at 330 telling me no one is available, but I can get rescheduled from 4 - 8. HARD NO. Eight hours of a day wasted when I could have called a company that actually wanted to work. Wouldn't recommend this business to anyone.
I am a 100% disabled military veteran and a former federal law enforcement officer. My wife and I had purchased a over $17,000 ****************** 2020 through ****** service and have been problems ever since. We have made sure to replace the **** fillters when the system alert us to change the fillers and have ****** services to come out to clean and check the system for maintenance and the change of seasons.Every six months since we purchased this expensive **** equipment, it's has been a problem, i.e. *********************... read more
Business response:
******, we appreciate you reaching out to share your concerns. Ensuring customer satisfaction remains our utmost priority, and we would appreciate the opportunity for a more in-depth discussion about your experience. Please consider sending us a text with your full name and address (including zip code) to ************ so our ***************** Manager may contact you.
This company is very professional and thorough with all its products and services!***************************
Business response:
*****, we truly appreciate you taking the time to share your positive experience with us. At ARS / Rescue Rooter, we strive to provide exceptional service, and we're thrilled to hear that we delivered. Thank you for choosing us!
ARS always provides great service. Have done business with for over 10 years
Business response:
Thank you, *****, for your loyal business throughout the years. We take great pride in being your chosen premier service provider and greatly appreciate your continued support. We appreciate you and look forward to fulfilling your next service need.
Columbus Worthington Air has a 4.1 star rating with 3,491 reviews.
Columbus Worthington Air is open now. It is open 24/7.
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