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922 Bridgeport Avenue, City of Milford (balance), CT, 06460, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The job was done right, but it was too expensive.
Quite prompt service
Jose was fantastic. On time and knowledgeable.
Everything went well. Basement floor is now dry.
He was at my home twice and I paid for both times. When he claimed the job was completed it was not it was still draining . My first bill was $425,00 including a part for $295.00. My second cost was $147.00, when I complained of the cost he took off 50% of the second bill of $147.00. I would say the cost was high and the completion is not satisfaction my tub still leaks. I do not want to do business with them again, I would not even give them one star. I would like a refund so I can hire a real plumber.
Business response:
First of all, thanks so much for the feedback. We never like to hear we did not completely satisfy a client, but it is feedback like this that helps us understand where we fell short and improve for the future. Our #1 Company Core Value is to Deliver Exceptional Service. When we don't do that, we need to know about it so we can fix any problems - so thank you very much. Please contact me at my direct line 203-783-3165 to discuss this matter. I will make sure we get a supervisor out ASAP to get it resolved.
Would not recommend.
Business response:
Ray - very sorry to hear that you were not satisfied with our service. One of the Core Values of our company is that we always want to deliver exceptional service. We will look into your experience and share it with our entire team so we can focus on how we must improve. And we will reach out to you with some solutions after reviewing this with our team.
They were not on time.
I was satisfied with all areas.
Overall positive experience with this company. Good communication, great value for the money, and easy to deal with. There is room for improvement when it comes to professionalism and using quality parts, but that is not something that would discourage me from doing future business with them.
Climate Partners LLC has a 4.3 star rating with 382 reviews.
Climate Partners LLC is closed now. It will open tomorrow at 9:00 a.m.
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