Clickinks.com, Llc

Celica M 

on BBB

2 months ago

They are liars and thieves.I made an order with this business, and I had to ask when they were going to send my ink. then the ink was of really bad quality, then I communicated with them through email, they responded and did not make any intent to make a return for me, and they just left me hanging. They don't have a listed phone number, so we can call. I found a phone number on ****** and called, but they never responded. I need it to return the toner I bought from them because I wanted to have my money back, but a lot my h... read more

Joseph N 

on BBB

a year ago

Terrible!!! I purchased ink from them. I called fri and mon during business hours and the recording said we are closed today. Tried again and again and finally got **********. Obviously an outsourced person who I couldnt understand. I asked him to cancel an order. He said it will take a few days as he would have to reach out to his procurement team to for an RMA #. I waited a day or two and called back and he told me it has been shipped. I received the package and called him back. For an RMA# to mail it back. He sent me an e... read more

Denise H 

on BBB

a year ago

Crooks. Ordered from this company and when received the cartridges did not work. Returned the cartridges to address given by an Adriana ******* over a month ago. No refund received and multiple emails to this company have not been responded to. They are crooks who take your money and when their products are so inferior they don’t work, keep your money. I received an email almost a month ago from someone named John who asked where I returned the product and asked for a copy so he could track down the items. I sent him the UPS... read more

Curtis J 

on BBB

2 years ago

This company promised my refund and did not send it to my account as promised. They made the mistake and acknowledged but I checked my account this morning and the money was not there. 

Dee R 

on BBB

2 years ago

We ordered an ink cartridge based on the associate's recommendation for our computer. The cartridge did not fit, so we followed the company's procedure for submitting a return. For months, we would call, yet the company would say the cartridge had never been received, in spite of the tracking indicated it had been. Finally, after many months, one associate said the return had indeed taken place, yet the company had not initiated the next step of the process. Ironically, because it was more than 60 days....because of their er... read more

Yanira R 

on BBB

2 years ago

ClickInks has been great for customer service! I have saved money and time just re-ordering without having to run upstairs to check on my printer model. I have used this company for years and have never had a problem getting what I need. Although they don't have the black ink cartridge I need right now, I'm sure they will stock up soon. I recommend this company to anyone looking to save money and time on printer ink. 

Tom O 

on BBB

2 years ago

I ordered some printer ink the end of January. It took them five days to send me return instructions. I sent the items back and have only received one half of my refund. They keep running me around , telling me they are working on it. It's been two months and I still don't have my full refund. 

John H 

on BBB

3 years ago

Extra ordinary service. They went beyond my expectations in looking for a cartridge for an old printer I had. The operator traced on down, that was very close, located in England, and marled obsolete. I thought that was unusually good service. I have made it a practice to order from Clickinks, and have always received outstanding service. A great company so far as I'm concerned. 

Vivian F 

on BBB

3 years ago

I have ordered my inks from Clickinks for a long time. Their prices are excellent and their specials are always welcome, like buy 2 and get a 3rd free, etc. The inks are always good and even the compatible with OEM inks are good. Shipping time is pretty quick and if you have any problems, their staff is very helpful and courteous. Another plus is that you can get through quickly to their phone service option. I sent an email also and it was quickly responded to. Overall I am happy with clickinks and will continue to purchase... read more