Clayton

Felis B 

on BBB

a year ago

Buying from Clayton homes was a terrible experience. It took them a very long time to set home up and when because my son moved some clothes in the home they told us we broke the rules and the warranty would no longer be any good ,but since when do they not have to put locks on the doors because of clothes being moved in all homes come with locks on doors last I checked and on top of that my sons dish washer was acting up so he went to panel box and turn breaker that was marked dishwasher off and started to work on it when h... read more

Melody D 

on BBB

a year ago

Because we are still "in progress" of replacing our home after a tragic loss, we can only review our experiences thus far, but to this point, I cannot express enough gratefulness for them overall. We love the team at Clayton Homes of Hermiston, OR! They feel more like Family than sales associates. They have been there in the trenches with us as we battle our total-loss fire recovery, and we cannot wait to see our new home delivered and set up! Jake, Sara, and Jeff (who has now moved onto managing his own location) have gone ... read more

C. L. 

on BBB

a year ago

I live in Ohio and was moving to Florida. I found the East Palatka Clayton Homes and reached out for information. Very friendly sales manager named Mario responded. After discussion, I applied through three of his lenders. First two were sponsored by Clayton. Super high application fees. $4500 or $7500. Third company didn't do land and mobile home. I asked Mario if he had any other recommendations for loans. He gave me a name and number. JR was name. JR was extremely rude and condescending from the start. After a 5 days of n... read more

Ely J 

on BBB

a year ago

I need someone to reach out to me I have been dealing with Freedom Homes and I have been approved and closed and now it seems as if it's going to take a while to even get it delivered and set up. We started in September and this is December now they want to stall. Why do you thing a person is purchasing a home? I would like for someone to reach out to me! Wish I seen these comments be for we got started. Please reach out to me. I am so tired of the people in the Freedom Homes Office. They seem to be loss and full of bull. Fo... read more

Wanda K 

on BBB

a year ago

I bought a Clayton Home in August of this year after losing everything in a fire. It has been a nightmare. And I’m not talking about the fire. From the start I have been lied to and given the run around. Everyday something else falls off or comes loose inside and out. Plus having to maneuver around extra wall boards, that was left by the dealership, due to 3 walls having to be replaced. Both bathroom cabinet are coming apart. The dealership says the problems are manufacturing problems. When the manufacturer FINALLY sent some... read more

Maria S 

on BBB

a year ago

We bought a home from Clayton homes on June 2024 and since the day we signed the contract they have done nothing but lie to us and disrespect us. This month we have to start paying and we are not wven living in the home yet and we are not able yet. We can’t move in yet because they need to schedule the final inspection in order for our water to be turned on and they just giving us excuses lying to us and they don’t want to schedule that 

David L 

on BBB

a year ago

They are an absolute joke as a whole. From there inside mortgage lenders to there absolute useless homeowners insurance. My home is just under 4 years old. With in 6 months my hvac system had to be repaired. Not to mention it’s undersized for the home. I’ve had to have it worked on some capacity every season. It should have been replaced. The counters were delaminating. My roof had to be replaced and I had three different roofers say it was a manufacture defect but insurance said it was hail and wind. My water heater supply ... read more

Michael B 

on BBB

a year ago

If zero stars was an option this would be it. My son got scammed in to buying one of these peaces of ****. I have been involved in mobile industry for over 30 plus years , and I am appalled that this company is aloud to stay in business and that HUD supposably approved this garbage to continually be manufactured. FROM the start( a little over a year) the roof leaks , water has infiltrated the walls as well as the widows have water leaking in around them. Water leaking in and around the walls where the main electrical panels ... read more

Chester L 

on BBB

a year ago

Great Idea REALLY BAD EXECUTION. I bought a top of the line modular home 2x6 sidewalls the works. They still put stuff in a modular that's in the cheapest homes. You go to the lots to look at a home and the have the corner round trim perfect to give you the illusion that's what you buying but it's not. Certain things like trimming a house out just ok is good enough. A basically have a great house with shoddy finishing.