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Clayton
- Contractors
- Maryville, TN
About this business
Location details
5000 Clayton Rd, Maryville, TN, 37804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not trust this company. I bought a home from Clayton in Moncks Corner South Carolina. It took 8 months to get the home complete. They asked me to lay the house site out. They called me to run back and forth from the lot to do their work. They were wrong about my lot size and clearing that cost me extra money. Now all the subfloor is bad and the joist are high. This home is only a couple months old. While we were building the area the manger called me out to meet with them. When I got upset the manger, Mark, tried to fight... read more
Singularly the worst purchase of my life! When I first moved in I instantly noticed just how cheaply made it was! I did reach out about many issues and was told, "it's just normal wear and tear", after only 5 to 6 months! 1. They failed the first inspection and lied about it. I found out afterwards that the water pipes failed. 2. A door handle fell off in my hand. 3. An entire outlet came out of the wall. 4. Cabinet doors aren't level. 5. Cabinet veneers are peeling off. 6. There was paint splatter on ALL surfaces. 7. There ... read more
Stay Away from Clayton Homes – Worst Decision We’ve Ever Made If I could give zero stars, I would. We purchased a 2024 model home from Clayton Homes, and we haven’t even had it for a full year — yet this place is already falling apart. We found black mold growing underneath the light switches in our master bathroom, which is a serious health hazard. It should never, under any circumstances, exist in a new home. But somehow, here we are. The drywall is bowing, the trim is literally falling off, and it’s beyond clear that this... read more
My husband and I began working with Clayton Homes of Winston-Salem in November 2021 to purchase our new home and closed in April 2022. The early part of the process involved securing financing and having our property perc tested by the county—something that took longer than expected. Once those hurdles were cleared, our sales representative promptly began gathering quotes for delivery, setup, septic, porches, and other essential work. Construction began shortly after closing, with footers started on Mother’s Day 2022, and by... read more
My husband and I began working with Clayton Homes of Winston-Salem in November 2021 to purchase our new home and closed in April 2022. The early part of the process involved securing financing and having our property perc tested by the county—something that took longer than expected. Once those hurdles were cleared, our sales representative promptly began gathering quotes for delivery, setup, septic, porches, and other essential work. Construction began shortly after closing, with footers started on Mother’s Day 2022, and by... read more
Business response:
Hi *********thank you so much for taking the time to leave a review regarding your buying experience with Clayton Homes..
Paper Thin Linoleum floor covering in whole home We purchased a NEW 2022 Clayton Boone 28' x 56' Model CEJ28564AH home/land package from a local builder in August 2022. We had many warranty items in our first year and past. Most recently I became concerned with many nail pops in our flooring throughout rooms in our home. I have learned through the local Summerville, SC dealer whom the home was purchased from and from Clayton that this is only warranted for 1 year. I have sent a complaint that the decision to use this option ... read more
Business response:
This home is over two years out of warranty with the factory. Unfortunately, we do not offer flooring options at this facility and are not aware of any local flooring discounts in that area. The flooring currently in the home is the standard option installed in every home here and was present at the time of purchase. Additionally, as the customer is the second owner, the factory will not be addressing any issues with this home at this time. The customer may reach out to the state to request an inspection or contact a local c... read more
Hello to whom it may concern. My fiance and I are purchasing a Mobil home from Clayton homes of Asheboro N.C. First of all they have you sign all kinds of mess to protect them and screw you so hire you a lawyer when purchasing don't just go through there's. With that being said we've had a lot of problems with them upon first moving in. Door frames falling of hinges, problems with AC, the house is literally splitting apart brick splitting and roof and we haven't even been in it for a year it's just bad construction all aroun... read more
Business response:
Hi ********thank you for reaching out and sharing your feedback with us. We need more information in order to address these concerns. Please email us at customeradvocacy@claytonhomes.com with your home's serial number.
The sales experience was great and ******was great. Since then has been ***** Warranty and problems after the fact do not get completed with craftmanship. Everything gets pushed to the manufacturer which the problems did not happen with them. Problems are Clayton and their house moving company.
Business response:
Hi Christopher, thank you for reaching out and sharing this feedback with us. We want to ensure all our customers have a positive experience. Please email us at customeradvocacy@claytonhomes.com with your home's serial number so that we may assist.
The sales experience was great and ******was great. Since then has been hell. Warranty and problems after the fact do not get completed with craftmanship. Everything gets pushed to the manufacturer which the problems did not happen with them. Problems are Clayton and their house moving company.
Frequently asked questions about Clayton
How is Clayton rated?
Clayton has a 1.9 star rating with 531 reviews.
When is Clayton open?
Clayton is open now. It will close at 5:30 p.m.
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