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5000 Clayton Rd, Maryville, TN, 37804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Purchased a home in May 2025 from the Richland Missouri location home was ordered and built in AndersonVille TN. Upon moving in to the home it was nothing like the one they showed me. VERY POORLY PUT TOGETHER. All the trim is falling off not cut to the right length and it's really cheap trim they covered in white wallpaper to make it white. There are gouges and staples all over the flooring. Some windows open and slam shut some won't barley open at all. The siding on the outside is coming off. All cabinet doors are not hung ... read more
Buying our home was supposed to be a great experience. It’s was not though. Over priced us a home. The home wasn’t setup properly. The floors have buckled and molded. The windows weren’t installed correctly. The roof was molded and the just put paint on it said it was good to go. Currently experiencing a leak in my roof coming through a light fixture. Electrical hazard I’d assume having water coming through the light in the ceiling. Hannah with Clayton home Richmond was great till she got our money in the deal then went sile... read more
In 2024, my husband and I purchased a mobile home (paid in full). The buying experience was pleasant. It was delivered and an inspection crew did the walk through with us to go over items that needed repaired/replaced. On June 4, 2025, I contacted Jordan, the warranty guy, with all the issues and pictures. Several items were taken care of in June. However, it took until Sept. 29 to fix two bedroom lights that were out. While there, the guys didn't fix the siding due to rain, and they said they would return to do so. As of to... read more
Got our house in 2024 delivered January 2025 and moved in March 2025 and on 10/20/2025 the floors in the kitchen and possibly the whole house, have mold under the house and came through the floor and rotted all the wood in the kitchen and had to be replaced….. worst experience ever… basically everyone we’ve talked to made it out to be “oh that’s condensation, oh that was from a leak, or oh that’s because we don’t remove walls” . They literally cut AROUND the cabinets, never took them out to replace the wood underneath or to ... read more
They have the poorest quality homes. Already in under a year having to have my floors replaced. I had to have wiring redone in all bathrooms due to outlets not working. The cabinets were falling apart in 6 months. Too many more complaints to list. They have no conscience or ethics. I would never have bought a home from them had I read some of the reviews I have seen since then. Even the appliances are of the poorest quality. Thank you for your message, Terrie. We wanted to let you know that there is currently an open work or... read more
I bought a clayton mobile home in 2020. Looked so pretty at first. Water damage from dishwasher, electrical problems throughout trailer. Lost central and air and heat. Not under warranty any more and cost to much to repair. Suffer through summer, but don't know what to do in winter! Molding falling off around seams and doors (if you can call it molding! Just little strips of partial board). Wall board coming loose throughout trailer. Many many more problems. I am a 68 yr old widow woman. Have no one to help me. Trailer falli... read more
This review is targeted at Clayton Homes for their absolutely poor manufacturing and lack of customer service. AND, this is also targeted at the BBB. How can you give a company an A+ rating when they have a 1.4 star rating ON YOUR OWN SITE?? Clearly, a company being part of the BBB means nothing these days. H* ****** thank you for reaching out and making us aware of these concerns. We need more information in order to look into this matter. Please email us at customeradvocacy@claytonhomes.com with your home's serial number a... read more
I bought my Clayton home from Clayton Homes of Glendale AZ in December of 2023. Although I love the layout and design of my home, the quality is extremely bad. Arizona is known for monsoons and this particular year showed me how bad my home was actually built. During my 6 month period to report any issues and have them addressed, I reached out to the company about 10 times to have leaks in my roof and windows fixed. Someone, not even sure what company they worked for, came out and supposedly fixed these issues over and over ... read more
I purchased a mobile home from Clayton Homes, and the setup was performed improperly. Since installation, I have experienced ongoing water leaks and damage due to poor setup quality. The installation was not completed according to industry standards, creating unsafe and unsanitary conditions in my home. Details: • The home was delivered and set up on [insert date of setup if known]. • Water leaks have caused [describe damage — e.g., interior damage, risk of mold, flooring problems]. • I have repeatedly contacted Clayton Home... read more
Clayton has a 1.9 star rating with 531 reviews.
Clayton is open now. It will close at 5:30 p.m.
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