Chris Wertz - State Farm Insurance Agent

Bobby B 

on BBB

4 years ago

I purchase rental insurance from agent, Alex Quilis from the Lawrenceville, Ga office. I'm very satisfied with the curtesy and service that I received. Bobby Bland 

Robert L 

on BBB

4 years ago

So I have been a State Farm Policy Owner for over 35 years -- we are talking home, life, and auto. Last week I received a cancellation letter of my homeowners policy. No warning whatsoever. I was advised it was due to my son (who is not on the deed of the house) failed to provide his drivers license to them. Fact #1: he did. Fact #2: what does his drivers license have to do with my homeowners policy? I have contacted other companies and they won't even give me a quote since my current policy was cancelled... and in the off c... read more

Jessica M. 

on BBB

4 years ago

State farm will cancel you for licence expired even though you can not get in to dmv due to covid19 and not being able to get a appointment in time. 

mlmerino 

on BBB

4 years ago

***If you want State Farm insurance, that’s fine, but please choose another agent.*** I am 8 months pregnant and found more affordable coverage for my family. I called to cancel my policy with State Farm, a company I have been insured through for about 10-11 years, so changing was a difficult decision for me as I had enjoyed my coverage over the years, I just wanted something a little cheaper since my baby would be arriving soon. When I called to cancel, Angie who works in Deanna’s office forgot to mute and started talking n... read more

Ronnie C. 

on BBB

4 years ago

Just wanted to thank a very sweet lady that I met that at rouses off of Johnson Street across from Giles automotive that works for State Farm Insurance Agent chase Desormeaux I think she can bring a lot to the table for anyone that needs to have Insurance so give her a call at State Farm Insurance chase Desormeaux is her boss if I'm not mistaken I think her name is Rechelle she has a great personality that is out of this world. 

Tiffany B. 

on BBB

4 years ago

If i could give 0 stars i would. They dont even deserve to have 1 star. When i added my 16 year old to our policy, it was a nightmare. After3 months they still didn't have it correct. I had to deal with about 5 different people And the worse one to deal with was Andrew McConville. After about 2 months of having the same issues i got an email from him stating that the person i was dealing with had been fired and that he would be more than happy to help me. Great, lets see if i can get some where with him. He is defiantly a sm... read more

George C 

on BBB

4 years ago

at 4:30ish on 11/14/2020 I called State Farm do discuss my policy and I was transferred to talk to guy who presented himself as James. He wouldn't stop interrupting me and was raising his voice at me. His exact words were "..listen..listen..LISTEN, IF YOU JUST LISTEN TO ME i can explain you...".Really? That is customer service????I am a business owner,and I have never treated any of my clients with such disrespect. I stopped him and asked , still very calm, to transfer me to a supervisor and he refused,I asked him a second t... read more

Andrew H 

on BBB

4 years ago

Would not recommend State Farm Insurance to anyone. I would rate them a -0-. We had a fire insurance claim. State Farm never reconstructed our home as the policy stated. State Farm just basically stated they were not responsible and washed their hands of the claim. They were very happy to accept our annual premiums but not helpful when we requested their help. At State Farms recommendation, the construction company that completed the work was a sham. The completed work was not up to state code nor was new material used per c... read more

Brianna W 

on BBB

4 years ago

If I could give 0 stars I would. My mother and I had were in our house parked in the yard when a young boy crashed into all the cars in our front yard. So I guess this accident was considered property damage since we weren't operating our vehicles. during the process of going through the other drivers insurance to get the money back for my car being fixed I found out the company only a a set amount they could give since the accident was considered property damage. I paid my deductible to get my care repaired and my mother di... read more