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Chris Wertz - State Farm Insurance Agent
- Financial Services
- Erie, PA
About this business
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
113 W 9th St, Erie, PA, 16501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They were quick to get my business but, when it comes to claims, it's all about denying them for profit. I have had three different roofing companies out to my home to check for hail damage after a hail storm occurred. 90% of the homes in my neighborhood have received new roofs or in the process of getting new roofs. We have ten hail hits per square on over 50% of the roof. All three roofing companies stated that I had hail damage and completed a report along with pictures where you can clearly see the hail damage. State Far... read more
My grandmother had insurance with State Farm Greg Morris Insurance in Mocsksville, NC for around 50 years. State Farm decided to drop her policy because she had two claims in one year. One claim was due to a tree falling through her roof and another was due to a claim she was not aware of when a man told her she needed a new roof and filed a claim. She is elderly and didn't understand the process and how it might affect her. The policy cancellation is not the fault of this particular agency, however when I tried to get her c... read more
Business response:
While we cannot share specific details in this public response, we contacted the complainant on September 18, 2020, to address her concerns and a resolution was reached.
FIRE STATE FARM INSURANCE NOW AND MAKE SURE YOU CANCEL ALL ACH PAYMENTS AND STOP PAYMENT ON THEM. I CANCELLED MY POLICYS. ON 8/25, I SENT 4 EMAILS AND CALLED THE OFFICE IN OXFORD. THOUGHT EVERYTHING WAS DONE. NOOOOO THE ASSHOLES ACHD ME ON 9/1. CAUSING A RETURN FEE BECAUSE I CALLED THE BANK AND HAD THEM RETURN IT. I AGAIN CALLED STATE FARM AND THOUGHT WE HAD FINALLY SETTLED EVERYTHING, SAID THEY'RE GONNA PAY MY RETURN FEE. . WHAT HAPPENS TODAY? THEY RE SENT THE ACH THRU AGAIN! NOW ALL MY BILLS I PAID FRIDAY ARE GONNA BOUNCE ... read more
Business response:
September 17, 2020 Better Business Bureau 8100 N. University St. Peoria, IL 61615 BBB Customer Review To Whom It May Concern: Thank you for the opportunity to reply to your correspondence dated September 9, 2020. While we cannot share specific details in this public response, our Underwriting Department contacted the complainant on September 17, 2020 to address her concerns. Sincerely, Underwriting Services State Farm Insurance Companies
This is the worst service I have ever received. I have been stuck waiting for roadside assistance for 6 hours. I’m constantly talking to a new person that I have to explain again what’s happening, they say they will call me back and never do, I’m on hold for the 8th time for literally an hour now, no one will help find a tow, even their supervisor won’t pick up the phone and lies that she will get back fast. This has been the worst experience ever. DO NOT USE.
State Farm claims were fast, courteous, and fair on the estimate of damage to my auto from a storm.
Hit a deer it did over $10,000 in damages. Used select service shop first time I picked my truck up paint was coming off after 2 days and it pulled the shop did correct the problem but after picking it up a second time still pulled I again complained for the body shop to call StateFarm and tell me the damages to my truck wasn’t from the accident feel free to get a second opinion. No one would work on my truck after I told them another shop already had. You can look at my truck and see the rear axle sticks out farther on one ... read more
Business response:
I was also told by StateFarm to take my truck and get an estimate The body shop called StateFarm to discuss the additional repairs that were needed to be told that they were not going to except another estimate nor were they going to authorize any repairs they were done claim was closed
A person insured through State Farm hit me in an accident along with two other people. State Farm told me over the phone that they would pay out the full value of the vehicle. The next day they said they had made a mistake and can’t pay out. now I have been trying to get in touch with someone and it’s nearly impossible. How can someone not be legally liable if they say they are gonna pay and then they can’t do to their on interest. Sounds like I need a lawyer.
I can't believe State Farm Insurance is allowed to operate in PA. We had a legitimate claim and reported it honestly and promptly. State Farm refused to accept our description of the accident, refused to inspect the car, came up with their own scenario, based on misinterpretation of evidence and failure to even negotiate. If you have State Farm - good luck. If I had "good neighbors" like them, I'd move. Even filing a formal complaint didn't get them to budge. They based denial of the claim on interpretation by an inexperienc... read more
Business response:
This review is not about State Farm Insurance Companies, or we do not have sufficient information to determine the review is about State Farm Insurance Companies. We ask the BBB to please review and handle as they deem appropriate. Thank you"
I have been a State Farm home/auto insurance customer for over 20 years and have paid them over $100,000 in premiums. When my roof had hail damage this year, they excluded a portion of the roof even though enough of the roof indicated damage for full replacement cost. My policy states that 100% of the roof should be replaced if a sufficient portion is damaged which a State Farm adjuster had qualified. Because of this ridiculous restriction and others associated with a few auto claims, I am reporting them to the Texas State I... read more
Frequently asked questions about Chris Wertz - State Farm Insurance Agent
How is Chris Wertz - State Farm Insurance Agent rated?
Chris Wertz - State Farm Insurance Agent has a 1.4 star rating with 504 reviews.
When is Chris Wertz - State Farm Insurance Agent open?
Chris Wertz - State Farm Insurance Agent is closed now. It will open tomorrow at 8:00 a.m.
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