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Chicago Marriott Downtown Magnificent Mile

4.2

About this business

Location details

540 N Michigan Ave, (Driveway Entrance on 541 North Rush Street), Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.24,533 reviews
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Stokes Starr-NeeNee Anitha's profile image
Stokes Starr-NeeNee Anitha 
9 years ago

Here 4 the taste fess while on vacation have a very very beautiful room my sista Teaon my neece poo baby J & I 

Business response:

Thank you for the kind words! You're going to have a great time at the Taste of Chicago, Anitha! It's a pleasure to have you with us. 

Jim Wefers's profile image
Jim Wefers 
9 years ago

In the lobby bar right now for a Bloody Mary before our day and I dropped it!! Katie at the bar was quick to help and replace my beverage! Thank you!! #customerservice 

Business response:

We're sorry to hear about your fallen Bloody Mary, Jim, but are happy to hear it was quick to be replaced! Any exciting plans for your stay with us? 

M. Veronica Punla Smith's profile image
M. Veronica Punla Smith 
9 years ago

Came here for the International Team of Implantology meeting. We were placed on a room right by the elevator. We could hear everyone coming and going. The shower didn't drain and the shower head would fall out of the holder when turned on. Most annoying was the broken tv. The thing would come on in the middle of the night and when we did want to watch it would go off after 20 minutes and not come back on again. We called the front desk and they they told us the problem was not the tv itself but the network to which the tv wa... read more

Business response:

We are very concerned to hear this and want to apologize for this experience. Would you mind sending us a private message including your preferred contact information so we may contact you directly? 

Joshua Evans's profile image
Joshua Evans 
9 years ago

By far the best gym I've seen in a hotel ever. Well done! 

Business response:

Thank you so much for the kind rating, Joshua! We are so glad you enjoyed the gym during your stay. 

Dionne Curtiss's profile image
Dionne Curtiss 
9 years ago

Perfect location Great lobby Fantastic staff As others have said in their reviews the corridors to the rooms And the rooms themselves are VERY disappointing Extremely dated decor and quality of doors and accessories and rooms TINY 

Business response:

We're so sorry to hear about that, Dionne! Would you mind sending us a private message with more information about your visit? Thank you. 

Theresa Depew's profile image
Theresa Depew 
9 years ago

We arrived on Friday 3/4 for a Girl's Weekend in Chicago. Upon arrival we got to our first room and the lights were burnt out, drawers were broken. My friend went down and spoke with the front desk and we were moved to another room. From the outside looks we thought we were okay, until we received a text from our other friend that the bathroom tub had water stuck between the tub and the liner. Now this was water from other people during other hotel stays, extremely GROSS!! We were moved to another room, not because they will... read more

Business response:

We are very concerned to learn about these problems during your stay, Theresa, and would like to connect directly. Would you kindly connect with us through private messaging with your preferred contact information? 

Jason Keltz's profile image
Jason Keltz 
9 years ago

Everything about this hotel is great! Great views of the Mag Mile and Lake Michigan. The staff is great 

Business response:

We're delighted to hear you enjoyed staying with us, Jason! We hope to see you back soon. 

Rey F Rodriguez Jr.'s profile image
Rey F Rodriguez Jr. 
9 years ago

The security gaurds there harases women especially one named Maurice Israel johns brown !! So men don't take your women they're ,security guards are harasing and perverts 

Business response:

Hi, Rey. Please respond to our private message. We'd like to know more information. Thank you. 

Duane Sizemore's profile image
Duane Sizemore 
9 years ago

Pretty disappointing Marriott property. Untrained staff and very small room that are suitable for business travel. 

Frequently asked questions about Chicago Marriott Downtown Magnificent Mile

How is Chicago Marriott Downtown Magnificent Mile rated?

Chicago Marriott Downtown Magnificent Mile has a 4.2 star rating with 4,533 reviews. 

When is Chicago Marriott Downtown Magnificent Mile open?

Chicago Marriott Downtown Magnificent Mile is closed now. It will open on Monday at 9:00 a.m. 

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