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Chicago Marriott Downtown Magnificent Mile

4.2

About this business

Location details

540 N Michigan Ave, (Driveway Entrance on 541 North Rush Street), Chicago, IL, 60611, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.24,533 reviews
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Nancy Kraus Kreklow's profile image
Nancy Kraus Kreklow 
8 years ago

Greeted with a smile and able to check in before 9:00 a.m. was a blessing having just rode the train for two hours. Clean room, stunning views and terrific location. Friendly and accommodating staff, thanks for making our visit memorable. 

Business response:

It was our pleasure to have you with us, Nancy! We'd love to have you back again for another five star stay. 

Todd R. Ulicny's profile image
Todd R. Ulicny 
8 years ago

Fantastic view of the Magnificent Mile from room 3637! Loved the room design, particularly the lamp with integrate outlets and USB ports. The desk lamp was a pretty nifty touch lamp, with dimming capability. Great tech! 

Business response:

We're so glad that you enjoyed your stay, Todd! It sounds like you really liked your room and we're glad to hear it. 

Andrew Richter's profile image
Andrew Richter 
8 years ago

We always enjoy Marriott properties. This is one of our favorites. We Decided to do an overnight with the kids and I appreciate the staff accommodating us with upgrading to the room we wanted. Thank you Patricia. The gym here is also 1 of the best. 

Business response:

We love to hear this, Andrew! What was the highlight of your stay here in Chicago? 

Esin Gunay's profile image
Esin Gunay 
8 years ago

We love the new remodeled rooms, location and excellent service this hotel offers. We will be back for Christmas in December!!! 

Business response:

Thank you for the wonderful review, Esin. We would love to hear more about your visit! 

Amanda Gage-Willis's profile image
Amanda Gage-Willis 
8 years ago

It was extremely cold in the rooms. Come to find out that a pipe was frozen. Complained to the front desk and no compensation was given. Horrible stay - will not stay here again. 

Nicole Cholewa-Hodges's profile image
Nicole Cholewa-Hodges 
8 years ago

Great view, rooms, atmosphere my only complaint was hearing the crying baby ALL night long in the next room. 

Business response:

We're thrilled to hear you enjoyed your stay, Nicole! We're sorry that your sleep was disturbed. We hope your next visit is more restful. 

Ace Collins's profile image
Ace Collins 
8 years ago

Marriott staff are ALWAYS accommodating. I love their energy. 

Business response:

We love to hear this, Ace! What was the highlight of your stay? 

Kevin Navreet Pointer's profile image
Kevin Navreet Pointer 
8 years ago

For the price i paid it was okay. Our toilet wouldn't flush completely. The room was right next to the elevators, so that sound was very annoying. I guess I just expected more for what we paid. I've been to the Omni and paid about $250 per night and had an amazing room with great amenities. 

Ruby Henderson's profile image
Ruby Henderson 
8 years ago

I walked into my room I caught the housekeeper going through my bag went back up after I talked to her manager and she was still on the floor cleaning rooms 

Business response:

We're troubled to hear that, Ruby! We'd like to follow up with you via email. Please send us your contact information in a private message. Thank you. 

Frequently asked questions about Chicago Marriott Downtown Magnificent Mile

How is Chicago Marriott Downtown Magnificent Mile rated?

Chicago Marriott Downtown Magnificent Mile has a 4.2 star rating with 4,533 reviews. 

When is Chicago Marriott Downtown Magnificent Mile open?

Chicago Marriott Downtown Magnificent Mile is closed now. It will open on Monday at 9:00 a.m. 

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