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540 N Michigan Ave, (Driveway Entrance on 541 North Rush Street), Chicago, IL, 60611, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
So much fun and great weather .. a walk to Navy Pier .. and fantastic food...
Business response:
We are thrilled to hear that you had a fantastic time, Athena! Would you like to share the highlight of your stay?
I really enjoyed my stay. The service was very friendly and attentive. The location is great, lots of nearby shopping and eating. Even found some great dining with very reasonable prices. The hotel accomidated our convention meeting all expectations. I was most impressed with the Bell staff for runni g such a smooth operation in such a busy inviornment. My hats off to then for such curtious service. I am planning a return trip with my husband!
Business response:
Thank you for the incredible review, Kim! We are thrilled to have been a part of your convention. It would be our pleasure to have you and your husband visit us! Would you like to share the highlight of your stay?
The staff were great and the hotel was beautiful but the beds in 1134 and 1136 were small (double) and sucked. We were there Feb 2017 for a convention. My back hurt so bad it was hard to sleep.
Business response:
We are concerned to hear this, Lynda. If you could provide us with the reservation name and email address via private message, we would like to follow up with you directly.
The moment we arrived everybody, from the valet to the bell hop and all in between were very friendly and accommodating. My only complaint was having all the money taken from my account before the end of my stay. I wasn't Plaines for that and it screwed up my account. For our inconvience they paid for our parking. Very proffessional team of employees in the magnificent mile in Chicago! Special shout out to the bell hop Flex! He was amazing!
Business response:
Thank you for the incredible review, Gail! Would you like to share the highlight of your stay with us?
Always enjoy staying at this location. The location is the best; staff are great; rooms are contemporary and clean. The only downside is its popularity and the fact that it can be crazy busy.
Business response:
Thanks for the four-star rating, Brian! We appreciate your feedback. We hope to see you again soon.
Room was great and so was staff. I was disappointed in the cost of parking. Overall lovely experience.
Business response:
We're delighted you rated us five stars, Katie! It pleases us to hear you had a lovely experience with us.
The parking was to high they want to charge you for a extra day when you need to check in at 3am I will never stay there again
Business response:
Thank you, Renee. We hid your phone number to protect your identity. Would you mind also sending us a private message with your reservation name & email address?
Excellence in customer service. Rooms immaculate, elevator wait satisfactory, and no drama this year.
enjoyed the company and wonderful weather. staff was friendly and helpful.
Business response:
Lovely to hear, Jeannine! Thanks for sharing.
Chicago Marriott Downtown Magnificent Mile has a 4.2 star rating with 4,533 reviews.
Chicago Marriott Downtown Magnificent Mile is closed now. It will open on Monday at 9:00 a.m.
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