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540 N Michigan Ave, (Driveway Entrance on 541 North Rush Street), Chicago, IL, 60611, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The staff is friendly warm an kind patience supportive they made me feel welcomed
Business response:
We're delighted you rated us five stars, Debbie! We're glad to hear you enjoyed our staff. We hope you will join us again soon.
Very friendly staff, it's clean and right in the heart of downtown shopping, eating, and people watching!!
Business response:
Thank you, Linda! We appreciate your kind words and rating. We hope to welcome you back again soon.
I enjoyed my stay. I stayed Saturday until Sunday. I was given a 20% off elite member coupon to use at the Harvest restaurant. However, when I provided it to the wait staff, I was told it is only good Monday-Friday. Learned my lesson.
Business response:
Thank you for joining us, Brian. We're delighted to hear you enjoyed your experience. We apologize for the inconvenience and hope to welcome you back soon.
FYI: Hotel renovation construction is on floor 19 & it starts promptly at 6am on weekdays and they book customers like me on the 18th floor.
Business response:
We apologize for the inconvenience, Amy. At your earliest convenience, would you please send us a private message with your reservation name and email? We'd like to follow up with you directly.
Employees and people were awesome, I will tell everybody about Marriott hotel
Business response:
Thank you, Leo! We appreciate your kind words and review. We'd love to hear more about your experience. What was the highlight of your visit?
Room was cold service was nice parking was frustrating even paying $61.00 valet
The room was nice, but the water in the bathroom sink would not get hot unless the tub faucet was on. So, literally, the tub and the sink faucets had to run at the same time. We were there for New Years Eve, 2016.
Business response:
We are very concerned to hear this, Sharon. At your earliest convenience, could you kindly send us a private message with your preferred email address and room number? We would like to discuss your experience with you directly.
We are going back in the summer, lovely hotel, green view
Business response:
Thank you for this fantastic review! We are so glad that you had a great experience with us and we can't wait to welcome you back for a summer stay.
We stayed here the night of December 31st. The rooms were pretty basic nothing special. The bedding was very comfortable. However, it was extremely cold in our room. We had to keep the heat on 82 to stay somewhat comfortable. The staff was very nice; our overall stay was ok.
Chicago Marriott Downtown Magnificent Mile has a 4.2 star rating with 4,533 reviews.
Chicago Marriott Downtown Magnificent Mile is closed now. It will open on Monday at 9:00 a.m.
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