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Chicago Marriott Downtown Magnificent Mile
- Hotels
- Chicago, IL
About this business
Location details
540 N Michigan Ave, (Driveway Entrance on 541 North Rush Street), Chicago, IL, 60611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We are trying to check-in and can't get a room yet, so we upgrade for $150 per night to a suite with a king bed and pull out sofa. We get to the suite and it actually has a Murphy bed and no pull out sofa. Still trying to get a room and we just keep waiting. Been trying for 1 hour now! What a joke.
Business response:
We're very sorry for any inconvenience, Courtney Tarara. Would you kindly message us your reservation information? We'd be happy to assist you with this issue.
It is situated near magnificent mile a centrally located surrounded by nice shopping area but wifi is charged which is not good .
My family stayed here last week end. we have never stayed in the City before and we were very pleased.After the many bad things we heard we were a bit apprehensive about this hotel.We were welcomed by a woman Danielle, who was very kind and let us know our room was ready even though we were very early arriving because we took a train into Chicago.We had a wedding to get ready for so that a very big plus!! The room was a little small but very clean and the view was amazing. All of the Staff we met were great, we didn't eat th... read more
I would never stay at this location ever again. 1. Their valet stole something from my vehicle. I called the general manager Tom about what happen. He told me valet is a contracted company & they basically gave no connection with the Marriott but he would talk to their manager & let me know what happens. A) Never heard back from Tom B) The valet manager called me himself & nothing was solved nor did he ever call me back as he said he would. 2. We got our credit card bill to find out we were charged twice for the valet when t... read more
Wonderful staff. excellent guest service. .lovely lobby. .beautiful hotel
I have been really impressed with this entire establishment... The rooms are so clean and well laid out, the food is delicious, the bar has a great selection, but most importantly, the staff is absolutely fantastic!!!!!! Every staff member, receptionist, maid service, restaurant staff, and Angel were so courteous & wonderful. Thank you for making our weekend so special!
Business response:
Thank you!
Worth a visit! Service provided by Drew, Yvette and Chalo made my stay this week! Thanks....
Upon arrival at the Marriott Chicago we were greeted by the front desk, they were very informative and helpful. We had a while until our room was ready so we went for lunch. When we came back to get our room key and luggage, we were informed that we had free parking, she called another associate over to verify that was the correct code she was telling us about, he confirmed. Obviously we were elated considering this was not something we inquired about. This morning we received a bill that we were chafed for parking. Now the ... read more
Business response:
We're very sorry to hear that, Tara. Could you please send us a private message with more details regarding your negative experience?
Nice building but needs renovation, no minibar and no in rooms WiFi
Frequently asked questions about Chicago Marriott Downtown Magnificent Mile
How is Chicago Marriott Downtown Magnificent Mile rated?
Chicago Marriott Downtown Magnificent Mile has a 4.2 star rating with 4,533 reviews.
When is Chicago Marriott Downtown Magnificent Mile open?
Chicago Marriott Downtown Magnificent Mile is closed now. It will open on Monday at 9:00 a.m.
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