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Cherry Hills Properties, LLC
- Property Management
- Edwardsville, IL
About this business
Location details
11 S Cherry Hills, Edwardsville, IL, 62025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter It is a clean and nice place to live. But i have had multiple issues since i moved in. I have made the proper maintenance requests and made complaints to the manager at the main office. It has taken the maintenance people over a month to address my requests and none of the problems have been fixed and yet they mark the maintenance requests as complete.
Business response:
Dylan, thank you for sharing your appreciation for our well-kept grounds and atmosphere. We want to make sure you are equally satisfied with our maintenance service, so please email us at ReNewEdwardsvilleCherryHills@trinity-pm.com for further assistance with this or any other concern. We look forward to working together to improve your living experience.
Verified Renter Safe neighborhoods and very convenient to the restaurants and other places which is only walking distance. Been here for almost 3 years and I will highly recommend the area to my friends and coworkers.
Business response:
Elisa, our team is thrilled to know that you are so comfortable recommending our community to your friends and coworkers. We are very proud of the peaceful atmosphere and convenient location that we have to offer, so your words of praise mean a lot to us. Thank you!
Verified Renter So far, our experience has been wonderful! An easy move-in, a quiet neighborhood, and the perfect location. Kayla is super helpful and very patient
Business response:
Laken, welcome to the community, and thank you for the lovely review. We are always here to ensure you have a wonderful experience, and it has been our pleasure to serve you. We will be sure to let Kayla know she is doing a great job.
Verified Renter Pretty well maintained, well sized, affordable, and well located. The real issue seems to be with administration. Not only are they not particularly helpful, but they also seem to be understaffed.
Business response:
Colin, thank you for writing. We are glad to hear you have enjoyed our location and homes. We will let our team know you have been impressed with community upkeep. Please stop by our office if there is anything we may do to enhance your experience here in the future.
Verified Renter It is amazing here. Very quiet, very well kept, and everyone is friendly. The office staff does their best to help with what they can! The fur baby loves going on walks and everyone is so nice and always wants to say hello to him!
Business response:
Kayla, thank you for sharing your amazing experience. We love to hear that our team is doing a great job, and we are always happy to see you and your fur baby around the community. Have a lovely day.
Verified Renter It’s a very nice area and updated apartment with just enough room. Since being here though I have had multiple problems. The ac does not work properly. The dryer broke. Toilet holder broke off the wall. Sliding doors to laundry were off track. The toilet does not flush properly. My roommate and I put in work orders which did not get fixed right away until we called multiple times. The guy who came and fixed everything was very helpful and fixed a lot of our problems right away after we told him everything whi... read more
Verified Renter going on my second year living here and I love my cute little apartment. Its had its ups and downs, but I like where I live a lot. the neighborhood is very nice.
Business response:
Thank you for taking the time to share your appreciation for our lovely neighborhood and your cozy little apartment! We will always work hard to make sure you have an overall positive experience, so if you ever need anything, please do not hesitate to contact our office.
Verified Renter Great community! Noise level low! Office staff helpful and friendly! The pool is an added bonus and grounds keeping well kept! Close to all amenities!
Business response:
Jennifer, thank you for the glowing review. We are thrilled to hear our quiet surroundings, helpful team, and well-kept grounds have checked all your boxes. We look forward to seeing you at the pool.
Verified Renter Living at ReNew has been a great experience. Friendly staff, very responsive to repair requests, and internet/text comunication is excellent.
Business response:
Matthew, we are so happy to hear that you have enjoyed your experience! We are proud of the professionals we hire, so it means a lot to hear that you are so satisfied with our team and their attentive service. Thank you for choosing us.
Frequently asked questions about Cherry Hills Properties, LLC
How is Cherry Hills Properties, LLC rated?
Cherry Hills Properties, LLC has a 3.7 star rating with 183 reviews.
When is Cherry Hills Properties, LLC open?
Cherry Hills Properties, LLC is closed now. It will open on Monday at 8:00 a.m.
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