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Cherry Hills Properties, LLC
- Property Management
- Edwardsville, IL
About this business
Thank you for your interest in Cherry Hills Properties! We are committed to exceptional service, quality, comfort, convenience and first-class homes at affordable prices! Our Edwardsville, IL communities- Cherry Hills, 157 Park Place, South Pointe and Spyglass consist of two bedroom duplex homes, and two and three bedroom townhomes. Our River Reach property in Alton, IL- consists of one bedroom apartments and two and three bedroom townhomes. Both the communities have a sparkling pool. Select properties have the option of a g... read more
Location details
11 S Cherry Hills, Edwardsville, IL, 62025, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter Great expierience. Customer service gets back to messages in a considerate timeline. The supierior location helps with all needs outside of the community.
Verified Renter I must say, the area around my residence is always clean. The grass,trees,and bushes are kept well groomed. Absolutely no complaints with the upkeep of the outside. However, indoor maintenance issues could be addressed quicker. We have an issue with our garage door that has been open for over a month. This is the reason for four stars instead of five.Thanks
Business response:
Thank you for taking the time to share your experience at ReNew Edwardsville. We appreciate you highlighting the upkeep of the grounds - we're glad you've noticed the team's efforts to keep the landscaping looking its best. We also understand your frustration with the delay in addressing the garage door issue. We value your feedback and are always looking for ways to improve our response times.
Verified Renter Love everything about it! The move it, area and the townhouse itself. Good location and nice neighbors. I have already referred people of the property. Last but not least the employees/the office was wonderful
Business response:
We are so happy to hear you're enjoying your experience at ReNew Edwardsville! It's wonderful to know you appreciate the move-in process, the area, and your townhouse. We're also pleased to hear you find the location convenient and the neighbors friendly. Thank you for the referral! We appreciate your kind words about our team.
Verified Renter All of the staff is very kind. When we moved in, it was almost all of the way clean but we had to do some touch ups. Also, there are a couple unsolved issues still that were present when moving in, i.e; shower drain wasn't draining but we solved that ourselves and our HVAC unit rattles uncontrollably when turning off.
Business response:
Thank you for taking the time to share your experience at ReNew Edwardsville. We appreciate you highlighting the kindness of our staff. We're glad to hear that your initial move-in was mostly clean. We understand that even minor touch-ups can be frustrating, and we strive for complete satisfaction upon arrival. We also acknowledge your comments regarding the HVAC unit. We would like to get that resolved for you, at your earliest convenience.
Verified Renter We have had a good experience so far. We have no noise complaints, the neighborhood is very calm and quiet. It's well maintained and clean outside as well.
Verified Renter Clean, great atmosphere, quiet, community with great and quick services to fix any issues u have in ur apartment. Apartment are spacious and with
Business response:
Thank you for your kind words! We appreciate you taking the time to share your positive experience at ReNew Edwardsville. We're glad to hear that you are enjoying the clean and quiet community atmosphere, as well as the quick and efficient service provided for any maintenance needs. We strive to provide a comfortable and well-maintained living environment for all our residents, and your feedback is encouraging.
Verified Renter Still pretty quiet. Parking situation in the front. IE. People from other complexes park in front of our door. & constant matience people/cars almost daily in the back are a little uncomfortable. Privacy could be upped.
Business response:
Thanks for your feedback User. We appreciate you taking the time to share your experience. We understand that parking and privacy are important. You can reach out to us at renewedwardsville@trinity-pm.com if you would like to discuss this further.
Verified Renter It’s fine, getting expensive though. They need to replace kitchen cabinets, countertops, and appliances-especially for the tenants that are loyal!
Verified Renter It is quiet, and the interior facilities are clean. The staff is friendly and responds promptly to maintenance requests. The location is excellent, allowing quick access to nearby key places.
Business response:
Thank you for the kind review! We're glad to hear you're enjoying the quiet atmosphere, clean amenities, and convenient location at ReNew Edwardsville. We appreciate your feedback and strive to continue providing excellent service to all our residents.
Frequently asked questions about Cherry Hills Properties, LLC
How is Cherry Hills Properties, LLC rated?
Cherry Hills Properties, LLC has a 3.7 star rating with 169 reviews.
When is Cherry Hills Properties, LLC open?
Cherry Hills Properties, LLC is closed now. It will open tomorrow at 8:00 a.m.
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