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Cherokee County Nissan
- Car Dealers
- Holly Springs, GA
About this business
Location details
101 Harbor Creek Pkwy, Holly Springs, GA, 30115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
They did their job however they will send you the recommendation services via phone while you're in their lobby before you respond or time to check the assume you don't want the recommended service and they will bring you the car to take.
Business response:
Thank you for your feedback! We appreciate you sharing your experience. We always aim to provide clear communication and allow our customers time to consider their options. Your comments will help us improve our process to ensure better service moving forward. If you have any further concerns, feel free to reach out!
Mak helped us with our oil change and service and he was great! Very professional and prompt. We knew exactly what was needed to be done and how much it was going to cost.
My experience was great as usual. I was there for about an hour or so but i was getting a lot on my car so I didn't mind the wait and Cesar was great from beginning to end.
Business response:
Thank you for your feedback! We're so glad to hear that your experience was great, and we appreciate your patience during your visit. It's wonderful to know that Cesar took great care of you from start to finish. We look forward to serving you again!
Buen servicio. Contentos con la persona que nos patience con los servicios de nuestro carro.
Business response:
Thank you for your feedback! We're glad to hear that you were happy with the service and the person who assisted you. We appreciate your business and look forward to helping you again in the future!
Bobby was very friendly and professional. He kept me updated on the work. The waiting area was very nice.
Great Customer Service. Work was completely in a timely manner. Vehicle was return clean. Nice.
I have dealt with chuck for years he is the best Always very helpful and efficient to the max
I had the worst experience ever at this dealership's service department. They had my car for an entire month while completing an engine and catalytic converter replacement. The communication was horrendous, and the service advisor seemed more focused on the payment which was covered by my insurance company than actually providing updates or ensuring the work was getting done. If it weren't for my dad constantly following up, my car would probably still be sitting there. Absolutely unacceptable!
Business response:
We sincerely apologize for the experience you had at our service department. It is concerning to hear about the lack of communication and the extended time your car was with us. We appreciate your father's efforts in following up, and we are committed to improving our service. Please reach out to our Service Director, Kevin Shutter, at 855-971-9379 to discuss your experience further and ensure we address your concerns.
What I like the most about this dealership is their commitment to deliver an exceptional customer service!
Business response:
Thank you for your kind words about our commitment to exceptional customer service. We strive to provide the best experience for our customers and are glad to hear that you appreciate our efforts.
Frequently asked questions about Cherokee County Nissan
How is Cherokee County Nissan rated?
Cherokee County Nissan has a 4.6 star rating with 3,377 reviews.
When is Cherokee County Nissan open?
Cherokee County Nissan is open now. It will close at 9:00 p.m.
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