This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Cherokee County Nissan
- Car Dealers
- Holly Springs, GA
About this business
Location details
101 Harbor Creek Pkwy, Holly Springs, GA, 30115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
Searched for a vehicle for about 6 months, finally found one that checked all the boxes. Came in to the dealership and was told that the specific vehicle was in the shop for minor cosmetic repairs. Expressed to the salesmen that this vehicle was exactly what I have been looking for. Was told I would be contacted when it was available. No communication from salesmen for weeks. Call to check on the vehicle status. No response. Text a couple of times and finally get a response. Sorry this vehicle is no longer available…. Expres... read more
Business response:
Hello we thank you for bringing this to our attention. This is completely unacceptable and we take full responsibility. Our sales team member simply dropped the ball here, and this is not indicative of how we do business, or how we want to treat customers that are interested in one of our vehicles. The General Manager has been made aware and they are currently working to correct this. They will be reaching out to rectify this situation and address your frustration. We apologize profusely here, but we thank you so much for br... read more
Great service, knowledgable service advisors and comfortable waiting room. Got in and out with state inspection in less than 45 minutes.
Business response:
Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our service team and enjoyed the waiting room. We strive for efficiency and comfort, so it's wonderful to know we hit the mark. Looking forward to seeing you again!
Alicia was wonderful and so easy to work with. She called me and asked about what I was planning to do since the lease on my Pathfinder was coming up to the end. It was such perfect timing. I get so nervous at car dealerships but my experience at Mount Holly Nissan was so smooth and easy. Alicia really helped me and set my mind at ease. I ended up turning in my Pathfinder for a Nissan Frontier.
Clean area,helpful, courteous ,friendly, timely service, ,refreshments, WI-FI, entertainment t.v. , knowledgeable, transportation,
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed our clean area, helpful and courteous staff, timely service, and the amenities we provide such as refreshments, Wi-Fi, entertainment TV, and transportation options. Your satisfaction is our priority, and we look forward to serving you again in the future.
Muy amable serviciales siempre atentos a lo que le ocurre a tu auto muy rápidos cualquier cosa que necesite siempre te ayudan
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that our team was friendly, helpful, and attentive to your car’s needs. We always strive to provide fast and reliable service, and we’re so glad to know you had a positive experience. We look forward to assisting you again in the future!
Took a week to even look at car I bought there. Charged over a thousand for on ignition coil which didn't fix the problem. Took to a real mechanic and he replaced 6 coils and plus for 200....also they won't answer the phone when you call and have a couple different systems to navigate. Also they won't use the correct oil, as specified by Nissan. They refused to use the correct oil. Will never be back.
Business response:
We sincerely apologize for the experience you had with us. It is concerning to hear that it took so long to address your car and that the ignition coil issue was not resolved. We strive to provide quality service and it seems we fell short in this instance. We appreciate your feedback regarding our communication and oil specifications, and we will address these matters internally. For further assistance, please contact our Service Director, Kevin Shutter, at 855-971-9379.
Dependable and good dealing and very glad to recommend to friends and relatives that's why I got all my 6 vehicles from you
Business response:
Thank you for your kind words! We are thrilled to hear that you found our service dependable and that you are glad to recommend us to your friends and relatives. It's wonderful to know that you chose us for all your vehicles. We look forward to serving you again in the future.
Es muy bueno y de calidad siempre llevo mis carros ahi gracias por todo siempre
Business response:
¡Gracias por tu continua confianza en nosotros! Nos alegra saber que siempre estás satisfecho con la calidad del servicio. Apreciamos tu lealtad y esperamos poder ayudarte nuevamente en el futuro. ~ Thank you for your continued trust in us! We’re so glad to hear that you’re always satisfied with the quality of service. We appreciate your loyalty and look forward to assisting you again in the future!
Good service, very dependable dealership, good customer service will recommend to any family and friends
Business response:
Thank you for your great feedback! We're so glad to hear you had a positive experience with our service and customer care. We truly appreciate your recommendation and look forward to helping your family and friends in the future!
Frequently asked questions about Cherokee County Nissan
How is Cherokee County Nissan rated?
Cherokee County Nissan has a 4.6 star rating with 3,377 reviews.
When is Cherokee County Nissan open?
Cherokee County Nissan is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com