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Cherokee County Nissan
- Car Dealers
- Holly Springs, GA
About this business
Location details
101 Harbor Creek Pkwy, Holly Springs, GA, 30115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 7:00 p.m. |
Excellent customer service and satisfaction always at this dealership! Great commitment to customer service! Always a great experience to visit with this dealership! Their service advisors are very knowledgeable!
Business response:
Thank you for your kind words about our dealership! We are thrilled to hear that you consistently have a great experience with us and that our service advisors have made a positive impression. Your satisfaction is our top priority, and we look forward to serving you again in the future!
Service manager was very unprofessional during my visit. She was loud and talking to the service men as if they were children. She should be in a classroom if she wants to talk to children. We, as customers deserve more. Perhaps she needs to attend a training to learn what it takes to be a service manager that your customers can say great things about. This was really bad. Many customers were in the waiting area and seen and heard it. I mentioned it to my service guy and he just shook his head and said that’s how she is. WOW... read more
Business response:
We appreciate your feedback regarding your recent visit. We sincerely apologize for the unprofessional behavior you experienced. This is not the standard we strive for, and we understand how important it is for our customers and employees to feel respected and valued. We will address this matter internally to ensure it does not happen again. If you would like to discuss this further, please reach out to our Service Director, Kevin Shutter, at 855-971-9379.
Friendly staff; fast, fair service. We have used Trophy for ten plus years. Makes car service a pleasure!
Business response:
Thank you for your kind words! We truly appreciate your loyalty over the past ten years. It's wonderful to hear that our friendly staff and fast, fair service have made your car service a pleasure. We look forward to continuing to serve you in the future!
I had the best experience at Nissan today. My customer service was excellent to the T even more than I expected, and even the turnaround time for my car to be done was even faster than I anticipated so thank you Nissan.
Business response:
Thank you for sharing your wonderful experience with us! We are thrilled to hear that our customer service exceeded your expectations and that the turnaround time for your car was faster than anticipated. Your satisfaction is our priority, and we look forward to serving you again in the future.
Chuck Carter is one of the best salesman. he always knows how to get me in the best Nissan suv. Will continue to have Chuck my salesman and Nissan mount holly is truly the best!Thank you Chuck for your expertise!
I have had the absolute pleasure of purchasing/leasing my last 3 vehicles from this dealership and I must say the team is exceptional. Honestly, the entire process is smooth from test driving down to signing. Staff is top-notch. They are knowledgeable and trustworthy. I’d be remiss not to shout out the absolute best in the business sales manager Anthony M and salesperson Frankie N. The term dream team comes to mind. Bottom line is this dealership has a fabulous inventory and the sales team is a well-oiled machine that makes ... read more
They greet you as u pulling up and ask you what you need done concerning your vehicle and let you know there's snacks and beverages in the lobby as you wait on them to complete their service
Business response:
Thank you for your kind words! We are glad to hear that you appreciated our welcoming service and the amenities we provide while you wait. Your satisfaction is our priority, and we look forward to serving you again soon.
We received great service and the staff was very polite and professional . See you in 3 months
Business response:
Thank you for your kind words about our service and staff. We look forward to seeing you in 3 months!
I have enjoyed the pleasure of being being a customer for trophy Nissan and I've always been helped by everybody in service and in sales Jennifer Carroll is always help me through all that if there's any troubles I've always counted on her and I think everyone and especially the lady in finance he's helped me look a lot too so thank you
Business response:
We are thrilled to hear that you have enjoyed being a customer of ours. It's wonderful to know that our team, especially Jennifer, has been able to assist you effectively. Thank you for your kind words about our service and finance staff; we truly appreciate your support and loyalty.
Frequently asked questions about Cherokee County Nissan
How is Cherokee County Nissan rated?
Cherokee County Nissan has a 4.6 star rating with 3,377 reviews.
When is Cherokee County Nissan open?
Cherokee County Nissan is open now. It will close at 9:00 p.m.
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