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Cherokee County Nissan

4.6

About this business

Location details

101 Harbor Creek Pkwy, Holly Springs, GA, 30115, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun12:00 p.m. to 7:00 p.m.
4.63,377 reviews
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Maryjane10295's profile image
Maryjane10295 
a year ago

I had a great experience with Jimmy Massimino and Ken. They were able to provide a lease deal for what I could afford. It didn’t take hours to close the deal either, as I’ve experienced in the past at another dealership. Thank you everyone for a terrific experience! 

Business response:

Thank you for sharing your positive experience! We're glad we could make it a fast and easy purchase. We truly appreciate your business and look forward to serving you throughout your vehicle ownership. 

AKINS.TAMMY's profile image
AKINS.TAMMY 
a year ago

Maintenance service was very good. Nissan themselves not so happy with. As soon as I am able I will be getting rid of this car. Bought at Premier Nissan at Mall of Georgia. 

MariaChele's profile image
MariaChele 
a year ago

I was misled. The $200 diagnostic fee would go towards a repair. I opted for a $189 brake fluid exchange to see if that would remedy my brake light issue. It did not qualify because it's a service not a repair. 

Business response:

We apologize for the confusion regarding the diagnostic fee and the brake fluid exchange. We understand how frustrating this situation can be and appreciate your feedback. Please contact our Service Director, Kevin Shutter, at 855-971-9379 to discuss your situation further and work towards a resolution. 

ajohnson7's profile image
ajohnson7 
a year ago

Too high but the service is good as always, I wouldn't go to any other dealerships. 

Business response:

Thank you for your feedback! We appreciate your loyalty and are glad to hear that you find our service consistently good. We strive to provide the best experience possible and look forward to serving you again in the future. 

just.jan.50's profile image
just.jan.50 
a year ago

Friendly and knowledgeable staff. Used the service department a few times. Also friendly and professional. Will keep on using this dealership. 

TARABANKS002's profile image
TARABANKS002 
a year ago

Great friendly customer service! ! Always listening to my concerns and making sure my vehicle is ready in a timely manner. 

Business response:

Thank you for your kind words about our friendly customer service. We appreciate your feedback and are glad to hear that we are meeting your expectations by listening to your concerns and ensuring your vehicle is ready in a timely manner. We look forward to seeing you next time! 

recobb26's profile image
recobb26 
a year ago

I have been with Trophy Nissan for over 10 years they are always there for you their customer service is excellent. 

Business response:

Thank you for your continued loyalty and kind words! We’re so grateful to have had the opportunity to serve you for over 10 years. Providing excellent customer service is our priority, and we’re thrilled that we’ve been able to meet your expectations. If you ever need anything, don’t hesitate to reach out. We look forward to many more years of serving you! 

carmel830's profile image
carmel830 
a year ago

My experience with Trophy Nissan was excellent. The wait time was short. Employees were polite and pleasant. Wait area was also clean. Great job! 

Business response:

Thank you for your great review! We're so happy to hear that your experience at Trophy Nissan was excellent and that our team made your visit comfortable and efficient. We take pride in providing a clean and welcoming environment, and we're glad it made a positive impact. If you need anything else, feel free to reach out! 

Kkirby8752's profile image
Kkirby8752 
a year ago

Nice, caring people. Always will to work with customers. Appreciated the availability of drinks in service center 

Business response:

Thank you for your kind words! We’re glad you had a positive experience with our team and enjoyed the refreshments. Your feedback means a lot, and we look forward to continuing to provide great service! 

Frequently asked questions about Cherokee County Nissan

How is Cherokee County Nissan rated?

Cherokee County Nissan has a 4.6 star rating with 3,377 reviews. 

When is Cherokee County Nissan open?

Cherokee County Nissan is closed now. It will open at 9:00 a.m. 

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