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New Mercedes-Benz and pre-owned luxury vehicles
6037 International Dr, Chattanooga, TN, 37421, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
My wife and I bought a used 2014 Suburban from Long s few days before going on vacation and had mentioned to them the importance of a safe reliable road car. Before we took delivery , we asked them to check out the frontend/suspension because it handled like a boat. The vehicle would drift from lane to lane and was dangerous in my opinion to drive. It also has a "clunking" noise in the rearend. We waited two days while their mechanic checked it out and was told the front end was out of alignment and that it had since been co... read more
100 Percent satisfied with our experience at Long!! This dealership has our business for life! Jason Odom is our salesman and Kelly Mayhew was our finance genius! They both made me feel comfortable the entire process. I work full time and live in Alabama and that didn't stop us from getting the best service and deal for us!! Jason started by a phone call asking what my needs were in my next vehicle and sent me website links via text that I could click and view! When my husband and I narrowed down the one we liked. He even se... read more
Loved my customer service from Tate....He was very timely in his response to my requests and questions. I will ask for him in the future as my last customer service rep was not as accommodating as David and Tate have been. I put a lot of faith in the person I deal with in representing my needs to the company..A good service rep makes my experience easy and my car service smooth. Thank you, Mary Lynn Shelton
Tate exceeds customer service expectations. Thank you.
Recall Service was prompt and completed as expected. Mary Beth was very easy to work with and provided all that we needed to understand our services needed. Car was returned clean and in great shape.
I took my car for Manufacturer Recall of airbag; dealership took excellent care keeping me informed and also included a complementary car wash which was definitely needed. Dan was my service advisor. I would recommend this dealership.
The staff was very nice and polite not a very long wait looking forward to next year.
On 02/14/2020 I took my 2016 CLA 250 for service. Problem#1- I made an appointment 1 week prior to my arrival. Upon arrival I was advised that they had no idea I was going to have my vehicle serviced. They advised me that they did not have me scheduled to have service done. Problem#2- I advised them that I had 3 problems that I needed fixed on my vehicle. Number 1, I needed to have my brakes and rotors changed. Number 2, I have a rear speaker that rattles/shakes when volume is on normal level that needed to be replaced. Numb... read more
Awesome experience, Torri was great she met us outside and walked with us through the whole process. We had a few hiccups on our part but she just keep buzzing along! It is great to see great people at a great dealership!
Chattanooga Volvo has a 4.4 star rating with 595 reviews.
Chattanooga Volvo is closed now. It will open tomorrow at 9:00 a.m.
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