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Chase Bank

1.3

About this business

Specialties Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC. 

Location details

151 19th Ave, Moline, IL, 61265, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
1.3255 reviews
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BG's profile image
6 years ago

I had fraudulent activity associated with my debit card number, and Chase customer service made it an absolute nightmare; almost punishment, for someone across the country stealing my money. THE worst, phone service; incompetent, and even rude. They also sent private alerts and calls regarding my account to my friend, proven in screenshots, with zero explanation when asked. It takes a whole lot to piss me off, and I was on the verge of tears after the SIXTH time being passed around on the phone. Just also found out that my n... read more

howard s's profile image
howard s 
6 years ago

I Liked The Service That I Received From Shawnee R*****, Personal Banker! Back on Wednesday, August 8, 2018, I just barely arrived to New York City and needed a Chase Bank. This location at *** *** ******* *** ***** *** **** *****was most likely the closest one to Me and when I arrived I was greeted by Shawnee R*****, Personal Banker. I just want to personally Thank Shawnee R***** for taking Good Care Of ME as her Chase Banking Customer! Sincerely yours, ****** **** ***** ******* ***** ******** **** 

JSanti's profile image
JSanti 
6 years ago

I expected Chase to help me with recovering money from a merchant. I trusted Chase with my account and not only did I get screwed, I got sass right along with. I originally filed a complaint with chase against my doctor who over charged me. I provided proof that my insurance paid the merchant and that I did my part with trying to contact the merchant in doing the right thing in providing me with my refund to avoid filing a dispute with chase. Not only did I not receive assistance from Chase, but I received sass from most of ... read more

Taylor M's profile image
Taylor M 
6 years ago

I’ve been with chase for 9 years and today they decided to cancel my acc with no notice or explanation. I’m okay with them closing out my acc but with no notice is ridiculous all of my money was tied into this bank which I can no longer access and will be sent in check form in 10 days! If they would of gave me notice I would have withdrew all my money. Now I’m Stuck with 20 dollars to my name and cannot even open a new acc with another bank because I have no money to put down. Not to mention all the fraud I’ve went threw wit... read more

Brandon L's profile image
Brandon L 
6 years ago

JPMorgan Chase Bank decided to close my credit card after only a few months of inactivity today despite the fact that my account has always been in perfect standing. I guess they don't like it when someone spends thousands on the card and then pays it all off quickly. Based on my conversation with a representative it would appear that they are only looking for irresponsible customers who run up debt and fail to make payments. I get that there is more money to be made on those types of people but in my opinion it's a bad way ... read more

Gaddis's profile image
Gaddis 
6 years ago

JPMorgan Chase Bank, N.A. Chase Auto Finance is a horrible company with poor organization. They were debiting my account for my auto lease and when I turned in my lease, they continued to debit my account for over a year and a half. I didn't notice because I have about 4 accounts with them and I thought it was my credit card bill. They were sending me checks saying I over paid so I called in and asked where the overpayment was coming from and they couldn't tell me. So I just didn't know where to figure out the discrepancy. B... read more

Frankie's profile image
Frankie 
6 years ago

Chase is the worst bank you could ever deal with! Although they do have some very positive employees at times. This bank is geared to make as much money from you as they possibly can. I have been with this bank for 25 years too long. They shut down my savings account without any notification at all, because they wanted to get of this type of interest paying account! NEVER EVER use their take a picture of a check feature like I did. I does NOT go straight into your account! Although I went into the branch on a Saturday becaus... read more

howard s's profile image
howard s 
6 years ago

JPMorgan Chase & Co., **** ***** *** *** *** ***** ***** **** ****, 6000 Philippines Daisy A****** from the Cebu, Philippines JPMorgan Chase Banking Call Center offered ME Excellent Customer Service today being Friday, July 27, 2018. I want to personally Thank Daisy A****** for taking the time out of her day to assist ME as her Chase Banking Customer and for taking Care Of My Banking Needs. Sincerely yours, ****** **** ***** ***** ******** ***** ******* ******** ********** ********* ****** *** ****** *** *********** ********... read more

howard s's profile image
howard s 
6 years ago

Chase Bankcard Services, Westerville, Ohio Mia was very helpful to ME today regarding my Disputes and took Very Good Care Of ME and my Needs back on Friday, July 27, 2018. I want to personally Thank Mia for taking the time out of her day to offer ME Excellent Customer Service! Sincerely yours, Howard Paul Shore Chase Customer Executive, Volunteer Writer For ****** And *********** Websites /HPS 

Frequently asked questions about Chase Bank

How is Chase Bank rated?

Chase Bank has a 1.3 star rating with 255 reviews. 

When is Chase Bank open?

Chase Bank is closed now. It will open at 8:30 a.m. 

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