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Charlie's Family of Dealerships

4.5

About this business

Location details

465 Western Ave, Augusta, ME, 04330, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.51,864 reviews
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Judy A Brillant's profile image
Judy A Brillant 
recommend  Recommended
7 years ago

all, I do not have one complaint about this company!!!! 

Kendra Marie Totten's profile image
Kendra Marie Totten 
7 years ago

Bought my vehicle there last year wonderful staff and their maintenance work is great as well 

Wakulla Florida's profile image
Wakulla Florida 
7 years ago

Drove 2 hours to get my 2014 Wrangler serviced. Had a radiator leak that a previous dealer had failed to fix. They replaced the radiator and now it leaks even more. Have to keep a gallon of antifreeze in the car. They keep asking me if I am sure it is the antifreeze?? What??? I asked them to come pick it up and fix it since I cannot take a day off to drive down and deal with this and they say no. This is the fourth Jeep I have bought from them and it will be the last for sure. The dealership has sure changed from what it was... read more

Curtis York's profile image
Curtis York 
7 years ago

I just found out a loved one bought a vehicle through this dealership 4 months ago and the vehicle threw a timing chain. The dealership refused to pay for the repair of the engine. After a few calls, one of which a service member hung up on her, they absolutely refused to assist in this repair. I have seen other dealerships repair a vehicle in this kind of situation. As a disabled combat veteran, I spent a few years in as a mechanic in the military, I know a bit about how engine's work and the reason they give for the malfun... read more

Lou Harper's profile image
Lou Harper 
7 years ago

Another excellent experience! My kids are the 3rd generation of Charlie's customers. No dickering, fair allowance for trade-in and consistant sales staff are the keys. Thanks for making my dislike for trading way more than bareable. 

Brenda Jean Preble's profile image
Brenda Jean Preble 
7 years ago

Found my experience with Charlie's to be very nice. They listened to what I was telling them and did everything they could to meet those needs. 

Lynne Doucette's profile image
Lynne Doucette 
7 years ago

I was not in the market for a new vehicle, but received a flyer from Charlies about my current vehicle and they would give me “top dollar” for it. I decided to pay them a visit to see what they could do. I looked at the same vehicle (Jeep Grand Cherokee) just new (2018). I didn’t expect them to make such an amazing deal!!! I just couldn’t say no! Brand new vehicle for $3 less than I was currently paying a month for my 2015. How do you say no to that! I was very impressed. Highly recommend Charlie’s if you are in the market f... read more

Jen Ripley's profile image
Jen Ripley 
7 years ago

Everyone was kind and laid back. I did not feel pressured to buy a vehicle or like they were giving me the sales pitch. The process was very simple and honest and I would definitely do business with them again! 

Zach Greene's profile image
Zach Greene 
7 years ago

I bought a 2015 Nissan Rogue Select and Charlie's really impressed me. They made sure that all my questions were answered and never beat around the bush. They really helped me out on my finances and did better than I thought! I recommend Charlie's to all who want a wonderful experience while looking for the vehicle they desire! 

Frequently asked questions about Charlie's Family of Dealerships

How is Charlie's Family of Dealerships rated?

Charlie's Family of Dealerships has a 4.5 star rating with 1,864 reviews. 

When is Charlie's Family of Dealerships open?

Charlie's Family of Dealerships is closed now. It will open tomorrow at 8:00 a.m. 

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