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Charlie's Family of Dealerships

4.6

About this business

Location details

465 Western Ave, Augusta, ME, 04330, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
4.62,030 reviews
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Ruby Arnold's profile image
Ruby Arnold 
recommend  Recommended
6 years ago

bought or pris there great service 

Holly Ann Burgess's profile image
Holly Ann Burgess 
recommend  Recommended
6 years ago

I had a couple of issues after service ... I called they got me right in and put me in a loaner at no charge ... they corrected my complaint and went above and beyond with extra services at no charge . Thank you Charlies Jeep !!!! 

Jenna Hunnell's profile image
Jenna Hunnell 
recommend  Recommended
6 years ago

I went to Charlie’s feeling hopeless. I needed to somehow lower my monthly car payments. I went in and spoke with Andy and Isaac and they took such great care of me. They really listened to my needs and were very understanding knowledgeable and helpful. I don’t think I’ll buy a car anywhere else in the future. I’m so happy with my new 2018 Mitsubishi and everything they did for me. I can’t thank them enough! 

Beth A. Flanders's profile image
Beth A. Flanders 
recommend  Recommended
6 years ago

Visited Charlie’s Motor Mall today and had the best experience ever buying a car. Want to give a big thanks to Zack, Bob, Jon & Najib. From my first call to the moment I drove off the lot it was the smoothest and easiest purchase ever. I love my car and would recommend Charlie’s to everyone!! 

Ridge Plummer's profile image
Ridge Plummer 
recommend  Recommended
6 years ago

A huge thankyou to Charlie's Motor Mall! Especially all the guys that worked with us! Caleb Ginn, John Gallo, Andy O'hearn, Jay Wolfington, Charlie Shuman, and most importantly Stephen Shuman who worked with us the whole way. Excellent customer service and I would recommend them to anyone looking to buy a vehicle! Thankyou everyone for helping make this happen. It's been a long time coming for us. We truly feel blessed for all of the time and effort that everyone put into making this a dream come true. ♡ So proud to have a v... read more

Katy Hanley's profile image
Katy Hanley 
recommend  Recommended
6 years ago

I recently purchased a 2018 Nissan Rogue and I would like to share my experience at the dealership. "Jamie, John and Randy" were very helpful and the entire experience was pretty much effortless on my part! The paperwork went very smooth and I have to say it is the best experience I have had purchasing a new vehicle. I have had other experiences where it has taken half my day filling out paperwork! I love the new vehicle and I am very happy with the entire experience! 

Diane Hubert's profile image
Diane Hubert 
recommend  Recommended
6 years ago

Great employees and didn't take as long as I thought it would. 

Tim Libby's profile image
Tim Libby 
recommend  Recommended
6 years ago

Very pleasant experience. All of the staff were extremely helpful, and Gabe was very patient with me, as I found myself needing a new car unexpectedly. The final price was acceptable and the future service package is much appreciated. Very happy with my 2019 Jeep Cherokee Latitude Plus. 

Valerie Alari's profile image
Valerie Alari 
6 years ago

Service department has serious time management flaws. Twice I have been for service and have been very disappointed First visit was scheduled for 8am ( first appointment of day), rotation and oil change . They told me they were running behind, 3 hrs to be exact. They were nice enough to bring me to store . Told my husband I'd never go back. Wrong. I scheduled again for another service, 10:30 and asked to be notified of they were running behind. No call and we arrived to be told they are running an hour behind. We left. Never... read more

Frequently asked questions about Charlie's Family of Dealerships

How is Charlie's Family of Dealerships rated?

Charlie's Family of Dealerships has a 4.6 star rating with 2,030 reviews. 

When is Charlie's Family of Dealerships open?

Charlie's Family of Dealerships is closed now. It will open at 8:00 a.m. 

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