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Chapman Chrysler Jeep Dodge Ram is a leading dealership located in Horsham, PA right outside of Philadelphia metro area. We sell new and used vehicles and have a full service center. Our team is based in Horsham, PA and we love our customers. We recently won the J.D. Power Customer Excellence award for putting our customer needs first. We provide a COVID-19 safe shopping experience. Stop by our showroom to experience the Chapman difference.
1100 Easton Rd, Horsham, PA, 19044, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Mr. Vega, E assisted me with my new vehicle and was Extremely helpful and knowledgeable.
I gave the rating a 3 because after dealing with this dealership for over 20 years (yes, check my records), I find that out sourcing your service calls to a vendor is poor customer service. I was always able to deal with one service rep and call the line direct. if he was not available, I could leave him a message and he would call back. I do not want to speak with someone who is not in the building when scheduling appts etc... I was able to get a FORD service rep and voiced my complaint. I took my car in for inspection and ... read more
Words cannot express how ticked I am right now. We leased a Jeep Renegade from Chapman two years ago. Our salesman was great, but since then the service department has been AWFUL. First, last year (only a year and a few months after getting the brand new Jeep Renegade) my usual mechanic informed me that my brake rotors were completely shot and it was unsafe to drive, This with less than 12k miles on it. Now, I'm not a car person, but I do trust my mechanic implicitly. H...Continue Reading
I am always treated with friendly respectful service writers.
This dealership sold me a used Jeep that has done nothing but leak water on the inside and oil or other fluids from underneath. I've had this car in the shop multiple for times for each issue. I had to bring the vehicle back in yesterday for what I thought was an oil leak (again). Turns out, the transmission is leaking and they want 1800 to fix it because it's not covered under the "bumper to bumper" warranty that I paid extra for when buying the car. Over a dozen trips to the dealership, six personal days off of work in 201... read more
Convenient and good group of guys. I think they conduct themselves professionally and make you feel good as a customer - provide shuttle service etc. I'd recommend using them for your FORD vehicle needs.
Great service, Chris made buying my first new car a pleasure!
I had an excellent experience last Tuesday at Chapman in Horsham. John Ferino got me right in. He said it may take 2 hours to do the yearly inspection but he got me out of there in a little over an hour. I had also forgotten to renew my registration and he helped me do that right there and then the inspection went on without any further hitches. Thanks John and thanks Chapman.
Chapman's Chrysler Jeep Dodge RAM has a 4.7 star rating with 3,612 reviews.
Chapman's Chrysler Jeep Dodge RAM is open now. It will close at 8:00 p.m.
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