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Cassens & Sons
- Car Dealers
- Glen Carbon, IL
About this business
At Cassens & Sons you'll find a wide assortment of new and pre-owned Chrysler, Dodge, Jeep and RAM products. We have a professional service department, a full service body shop, offer financial assistance, and more! Our friendly and knowledgable staff is dedicated to your satisfaction. Visit us today at 3333 South State Route 159 in Glen Carbon, IL 62034.
Location details
3333 S State Route 159, Glen Carbon, IL, 62034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
RecommendedThey are the best. I especially love my salesman Tony Goodman. The service dept is exceptional I highly recommend Cassens
You should be ashamed at the way you treat people. Screw up the paperwork and then blame the customer and expect them to pay you more. Pathetic.
My first car buying experience at Newbold Toyota SUCKED. I traded my car in here after only having it a year to never deal with Newbold again. gave me the best value and top dollar for my car. Steve Lane was the absolute best car salesman I have had. Went above and beyond for me. Now I have everything I’ve wanted in my 2015 Chrysler 200 S. Great car. Great dealership. CAR BUYING MADE EASY! Absolutely outstanding. I will definitely be coming back when I am ready for a new car! Thank you again Cassens and Sons!
Business response:
Thank you so much, Zach! We love to know you had a positive experience here with us. We'll be sure to give Steve your awesome shout out! We're thrilled you're happy with Chrysler 200 S. Stop by and see us again anytime! Have a great day!
Outstanding customer service in all departments! Thank you for taking care of my Jeep problems today!
Business response:
Thank you for taking the time to leave us your feedback, Monika! We're so glad you had a wonderful experience with us yesterday. Feel free to stop by anytime- we love being able to take care of you and your Jeep!
My husband and I had a great experience here! Tony Goodman is great! He is very helpful, knowledgeable, and isn't pushy. Once we made our purchase he showed us how to navigate our new Chrysler Pacifica. Which was great because there was alot to learn with it! He also called me the next day to follow up! Dustin is great as well in the financing department! An overall awesome experience! We will def go back!
Business response:
We can't wait to have you back, Renee! Thank you so much for leaving us your feedback! This is wonderful to see. We will be sure to give Tony and Dustin your shout outs! We're thrilled you had a great experience purchasing your new Chrysler Pacifica. Have a wonderful day!
Bought my first Jeep in Jan. My salesman Bob was great to work with. He's a no pressure guy that can answer any questions you may have. Made choosing a Jeep easy and fun. Dustin in finance had everything ready to go before I even met him in his office. They even gave a fair price on my trade in. No hassles.
Business response:
Annie, we're so happy you shared your experience with us! Thank you so much for this awesome feedback. We'll be sure to give Bob and Dustin your shout outs! This is awesome for us to see. Thank you for your business. Have a great day!
My husband and I just just bought a new car last weekend. Our salesman Trent was very personable, and very pleasant to deal with. Not your typical pushy salesman. And the sales manger Scott made sure to come by and introduce himself which was a nice small touch. And the money man Dustin made all the paperwork a breeze! We will highly recommend this Dealership and I'm sure we will be a repeat customer! Thanks guys, it was fun doing business with you and will definitely send our family and friends your way!
Business response:
This is great to see, Dana! We're so happy to be of help to you and your husband. We hope you love your new car! We'll be sure to give Trent, Scott, and Dustin your shoutouts! Looking forward to doing more business with you and your family and friends in the future! Thank you so much for your feedback!
Business response:
Ben, thank you so much for the 5-star rating! Our customer's opinions are very important to us, and we're thrilled to have yours. Visit us again soon!
Service department is awful. These knuckleheads could botch a tire change on a Radio Flyer wagon.
Business response:
James, thank you for coming to see us, as well as for taking the time to leave us your feedback. We apologize for your recent disappointing experience. We always try to make customer service our top priority, and we are sorry to hear that we fell short for you. We appreciate your comments and we hope that you will give us another chance in the future.
Frequently asked questions about Cassens & Sons
How is Cassens & Sons rated?
Cassens & Sons has a 4.1 star rating with 93 reviews.
When is Cassens & Sons open?
Cassens & Sons is closed now. It will open at 9:00 a.m.
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