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Carpet Den Interiors

4.1

About this business

Carpet Den Interiors is a locally owned and operated flooring company. We have been serving the Middle Tennessee area for over 40 years. Here at Carpet Den Interiors we take pride in our 97% approval rating in customer service. Carpet Den Interiors is also the number 1 flooring retailer in Tennessee. Come experience what so many families already have for the past 40 years. 

Location details

264 Mallory Station Rd Suite 1, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.1179 reviews
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Prince M.'s profile image
Prince M. 
11 years ago

I recently went to carpet den to buy carpet for my home in Laurelbrook. Lisa, my sales rep, was very inquisitive regarding my choice of carpet, stating that Laurelbrook homeowners should only have hardwood floors. I won't go back. 

Nicole J.'s profile image
Nicole J. 
11 years ago

We have used Carpet Den Interiors and their designer Lisa McNeese for years. They recently did an amazing hardwood install for our home following some severe water damages. The flooring looks beautiful! The installers were very quick, professional, and extremely clean with the project. Lisa stayed in touch throughout the entire project to make sure all was going well. Again...thanks Carpet Den and Lisa for another top-notch job. Very pleased! 

cwburton's profile image
cwburton 
11 years ago

We knew after 10 years it was time for the carpet to go! We went over to Carpet Den and were greeted by Lisa McNeese as soon as we entered the showroom. She was tremendously helpful since we had never purchased carpet before and made the process very easy! We were in the store on Monday, she measured on Wednesday and we had our new carpet installed the next Friday when we were off work!! Very Happy and will return for future flooring needs! 

Wendy W.'s profile image
Wendy W. 
11 years ago

We couldn't be happier with our new area rug. We're greeted as soon as we walked into their beautiful showroom. We worked with Lisa McNeese who was very helpful and pleasant . We knew what we wanted when we went in and the price was so much better than we expected after researching prices on line. She ordered the rug (luckily it was in stock in Ga.) and in 5 days it on our floor. Will be going back for our floor needs. 

Chris H. H.'s profile image
Chris H. H. 
11 years ago

Beautiful store and great products, but terrible customer service. I came in looking to add 800SF of hardwood (w/install) and couldnt get a call back after they came out for a measurement and i landed on the product. Disappointing experience at best. 

Beverly K.'s profile image
Beverly K. 
11 years ago

We have used Carpet Den for eight different flooring projects over the last 12 years! Either we have been pleased or can't learn a good lesson! :) Thankfully, it is the former! The installers have always been prompt, courteous, and have done their jobs well (carpet and laminate). The few times there have been problems (usually from the manufacturers end, not the fault of Carpet Den) they have been handled professionally and corrected to our satisfaction. We have mostly used Christopher Parsons as our sales contact, who alway... read more

Lauren H.'s profile image
Lauren H. 
12 years ago

My husband and I recently used Carpet Den Interiors to carpet our bonus room and we are thrilled with the results. They have quality carpet, competitive rates, great customer service and timely install. We loved working with Lisa McNeese. She was extremely helpful and knowledgeable. We recommend this company for all your flooring needs. 

Don D.'s profile image
12 years ago

I received better pricing, service and quality at Carpet Den. Thanks Evan for the great service and thank you gift. 

gail g.'s profile image
12 years ago

I love my three coordinating Nourison rugs I purchased from Evan M. at Carpet Den Interiors. On top of great pricing, everything was handled efficiently and professionally and in a timely manor. I will use Carpet Den Interiors for my future flooring needs. 

Frequently asked questions about Carpet Den Interiors

How is Carpet Den Interiors rated?

Carpet Den Interiors has a 4.1 star rating with 179 reviews. 

When is Carpet Den Interiors open?

Carpet Den Interiors is closed now. It will open tomorrow at 8:00 a.m. 

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