Carpet Den Interiors's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Carpet Den Interiors

4.1

About this business

Carpet Den Interiors is a locally owned and operated flooring company. We have been serving the Middle Tennessee area for over 40 years. Here at Carpet Den Interiors we take pride in our 97% approval rating in customer service. Carpet Den Interiors is also the number 1 flooring retailer in Tennessee. Come experience what so many families already have for the past 40 years. 

Location details

264 Mallory Station Rd Suite 1, Franklin, TN, 37067, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.1177 reviews
Select a rating
Laura W.'s profile image
Laura W. 
6 years ago

My experience with Traci and Carpet Den was exceptional! Traciâ??s expertise with assisting me pick out my flooring colors was effortless. She made it so easy. I cannot say enough positive things about the entire experience as the installers and the trim guys were fabulous and went above and beyond. Extremely courteous and knowledgeable. I would highly recommend Carpet Den. 

George P.'s profile image
George P. 
7 years ago

Traci and the Carpet Den employees were GREAT! Very efficient, professional, and knowledgeable. We now have new carpet and hardwood throughout our home and love it. Thank you so much for you consultation and follow through... Barb and George Petzelt 

Brittni C.'s profile image
Brittni C. 
7 years ago

Our experience with Traci at Carpet Den was amazing! They had a great selection of flooring options and Traci was very helpful in coming to my home and helping me choose the right flooring for my design taste. I had shopped around and found that Carpet Den had the best pricing, product knowledge, and customer service. We put laminate wood floors in our entire first level of our home. I was nervous about how the process would go because we had hard wood and carpet that had to be removed. I thought it would end up being a nigh... read more

Eugenia L.'s profile image
Eugenia L. 
7 years ago

We absolutely love working with Traci @Carpet Den Interiors! We own 7 rental properties, a lake house and our Franklin home; we began working with Traci and Carpet Den several years ago. The first couple of times I would do 'price and product comparison' with Lowes, Home Depot and another local shop; I found Traci and Carpet Den to recommend the best flooring product and pricing of all of them. Now I don't bother to look anyplace else. 

Asheley H.'s profile image
Asheley H. 
7 years ago

I cannot say enough great things about our experience with Carpet Den Interiors! From the minute we walked in we were fortunate enough to have Traci to help us. She helped us pick out exactly what we were looking for and came the very next day to measure our new home. Her installers absolutely blew our minds! They stayed late the day we closed on our home to get the carpet in! It was just perfect! Traci and her staff are hands down the best in the business! We looked other places but chose Carpet Den because of her strong kn... read more

Trish B.'s profile image
Trish B. 
7 years ago

Extremely pleased with the service of this company. We had a leak in our home. The crew came in pulled up the flooring and laid it back down within 48 hours of receiving the wood, (which was 3 days later after we paid). The first 2 companies could not come out for weeks to bid the job. Elena called, came out the same day and we were back in our home within 8 days of the flooding... I highly recommend this company. We have renovated homes for years and have never had such excellent service! You won't be sorry you called Elena... read more

Harriett S.'s profile image
Harriett S. 
8 years ago

Very good experience with the product options, the product knowledge and advice provided by Traci McCormick and her overall customer service. The installation went very smoothly - scheduled without any delays. We are very pleased with our first Carpet Den experience! On top of all this, their pricing was very competitive with the other suppliers we have used in the past. 

Jeff R.'s profile image
9 years ago

ELENA DESOTO is the epitome of a top-notch salesperson and I highly recommend working with her. At every step in the process, my wife and I were impressed with her knowledge, professionalism, expertise, customer service and follow-up. We reviewed 5 different carpet companies -- actually 5 different sales people-- and Elena was BY FAR the standout in every way imaginable to go above and beyond our expectations. The carpet is great, the installers were also extremely friendly, everyone was on-time or early at every step of the... read more

Shalene A.'s profile image
Shalene A. 
9 years ago

We have purchased carpet from the Carpet Den on two different occasions and had wonderful experiences both times! They helped us find the most quality product within our budget and gave us fantastic customer service! The installers were very hard-working, kind and careful with our home and belongings… we couldn't be happier!! Shalene Aiken 

Frequently asked questions about Carpet Den Interiors

How is Carpet Den Interiors rated?

Carpet Den Interiors has a 4.1 star rating with 177 reviews. 

When is Carpet Den Interiors open?

Carpet Den Interiors is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com