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Carpet & Co.
- Carpet Cleaning
- New York, NY
About this business
Message from Flat Rate Carpet & Upholstery We use only environmentally-friendly, 100% non toxic products supplied by Green Depot. More about Flat Rate Carpet & Upholstery We provide: * Carpet, rug and upholstery cleaning * Carpet and rug repair services * Fire and water damage restoration services
Location details
928 Broadway 1ENT, #1ENT, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
best cleaners ever!! – It was my first time calling a cleaning company to get rid of a foul smell and I chose flatrate carpets. The price is unbeatable and the smell is gone from the carpet. Money well spent!!
THE BEST CARPET CLEANERS IN THE WORLD! – My experience with this company has been a very positive one. The technician was courteous and professional, he also answered every question that I had for him with the up most knowledge and patience. I wanted only one rug cleaned, but I saw how good he had cleaned it and decided to let him service the whole house. I would recommend this company to anybody, even my enemies!!
What a polite technician!! – Calling a carpet cleaner to me felt as thought i'd get some old guy out who would rip me off, but to my surprise when i called Flat Rate the girls on the phone were young, energetic and professional. l felt that they represented a certain type of professionalism that is rare today. When the technician showed up at my house, he was very knowledgeable about what his job and was really pleasant and patient. He cleaned my whole entire house from top to bottem, even though at the time I wasnt planning... read more
A very happy customer – My grandmother left me her beloved area rug to me when she died and I've been trying to find somebody capable of cleaning it for months. It's been a job too big for everyone, but Flat rate Carpet took it on and did a fantastic job in the time period promised. I'm sure that Nana is smiling down on us now because of this. - Ruth Williams
Recommended – A lovely gentleman came to my apartment to clean my living room and bedrooms. My carpet looks great and smells clean without a strong chemical smell. I asked if they offered organic cleaning, which they do! Thank you for the great service. Joanna
No Show, No Call - Unacceptable – They may be good at cleaning carpets but not good at keeping appts. I rushed home only to wait for almost 2 hours and no one came or called. This is no way to run a business and there is no excuse. I will not be using them for anything and shame on them.
Business response:
As we are committed to our customers and interested in their business, we do not miss appointments without a notification in advance. We can not check if you appear in our customer data base, as you did not give us your name or address. Please contact us as soon as possible, and if your name appears in our system and it turns out that you did not receive the appropriate service, you will get the job done free of charge. Sincerely, Mike, Customer service manager Flat Rate Carpet
Definitely worth the call.... – First of all, great website! (from a designer who knows...!) I had Flat Rate pick up a Persian rug given to me by my aunt who had it herself for about 20 years. The fringe was frayed, torn and dirty but I didn't want to toss the whole thing. They took it in for about 2 weeks and replaced it and it looks fantastic. Granted, rug repair is NOT cheap, but theirs was the best quote I got and they did a beautiful job.
Urine Smell Gone! – After months of smelling the horrible scent of dog urine, I finally decided to look up a carpet cleaner to see if they could get the smell out of my house. I phoned Flat Rate Carpet for free estimate. The staff were very friendly, but more importantly, THEY GOT THE SMELL out. Now all I have left is to train my dog!
Stains Removed! – I had accidentally knocked over an entire of bottle of red wine onto my carpet. When going to pick it up I kicked it ever further along the carpet spreading the mess! I found Flat Rate Carpet Cleaners on the web, gave them a call and they sent someone immidietly. The service was excellent and I would highly advise everyone to use their services to get wine out of your carpets!
Frequently asked questions about Carpet & Co.
How is Carpet & Co. rated?
Carpet & Co. has a 4.5 star rating with 270 reviews.
When is Carpet & Co. open?
Carpet & Co. is closed now. It will open tomorrow at 9:00 a.m.
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