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Carpet & Co.
- Carpet Cleaning
- New York, NY
About this business
Message from Flat Rate Carpet & Upholstery We use only environmentally-friendly, 100% non toxic products supplied by Green Depot. More about Flat Rate Carpet & Upholstery We provide: * Carpet, rug and upholstery cleaning * Carpet and rug repair services * Fire and water damage restoration services
Location details
928 Broadway 1ENT, #1ENT, New York, NY, 10010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Clean Dreams – My 4 year old has just finished wetting the bed at night so we decided to get her mattress cleaned. When the technician came out he did an amazing job, I saw and smelt the difference. As the price was reasonable I got him to do all the other mattresses. Thank you and I know we will definitely sleep better.
Response from the Owner – In regards to the post from JoeClientelle, I would like to express my apologies for this irregular occurrence and apparent misunderstanding. Flat Rate Carpet puts customer satisfaction first and as per the customer's request, we fully refunded the entire price of the work done. Thank you for your valued feedback, always welcome at Flat Rate Carpet.
great service – I was very satisfied with the services offered by the company and would recommend anybody. The team was very professional and the price was quite competitive. -Micah
reliable and professional company – I called up flat rate carpet and immediately they offered to send a technician over for a free estimation. I was happy because I couldn't really explain over the phone what really needs to be done. the technician came over and was very professional and told me exactly what needs to be done and what's the best treatment for every room and every fabric. the job was done in an hour and a half, everything was clean, smelling good, and soft. good and reliable company, I recommend flat rate carp... read more
great service quick and efficiant – Me and my husband have 2 cats and a dog living inside the house. A week and a half ago my mother got sick and moved in with us. The problem is that she is very allergic to cats. We had to bring someone that can clean our carpet and upholstery quickly and thoroughly. We called ny carpets and one day later our carpets were as good as new! Efficient and quick- that?s how a customer should be served! Thank you ny carpets!
reliable company! – when I called flatrate carpet I didn't really believe that those ugly old stains, from the time my son was a baby, can come off. but I thought "hey, at least it will smell good..." when the job was done I couldn't believe my eyes: it was as good as new, not even a small sign that there was a stain! and the smell is great! so- it was worth every dollar. thank you flatrate carpet
my rug is saved – My new puppy decided it wanted to use the rug my mother-in-law gave to us as a wedding present as a chew toy. The whole corner was chewed up. I didn't think it could be saved, but I called Flat Rate anyway because I knew it was really expensive and she would've been upset. They brought the rug back in two weeks and I couldn't believe how great it looked, you couldn't even tell. I was so relieved that everything worked out. They were really nice and professional.
Employees need training in customer service – This company should fire the woman who answers the phone. Although the carpet cleaning service may be good, the receptionist is rude and unprofessional. After the way I was treated on the phone, I am not sure I would hire this company; first impressions last and the receptionist makes a lasting impression - but not in a good way!
Great prices! – Just used this company to carpet my office and was very happy with the price as well as the quick installation. They even cleaned up after they installed it which was nice.
Frequently asked questions about Carpet & Co.
How is Carpet & Co. rated?
Carpet & Co. has a 4.5 star rating with 270 reviews.
When is Carpet & Co. open?
Carpet & Co. is closed now. It will open tomorrow at 9:00 a.m.
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