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Carpet & Co.

4.5

About this business

Message from Flat Rate Carpet & Upholstery We use only environmentally-friendly, 100% non toxic products supplied by Green Depot. More about Flat Rate Carpet & Upholstery We provide: * Carpet, rug and upholstery cleaning * Carpet and rug repair services * Fire and water damage restoration services 

Location details

928 Broadway 1ENT, #1ENT, New York, NY, 10010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5270 reviews
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Eldueno's profile image
14 years ago

Bait and Switch... Don't Use – I found these guys through an internet search. I called them and asked for a price to clean two rooms of carpeting. They said it would be between and $60 and $80. When they arrived, their "estimator" took a quick look and said it would cost $225. I told himI what I was quoted and he said that was for "steam cleaning" which wouldn't clean the carpet, only "fluff it up." I sent them packing. I called back their office to express my concern and they never returned my call. Avoid these guys! 

Business response:

We are sorry to hear of your discontent with our services. Our technician felt that the carpets needed more than a basic steam clean, this occurs when a client has a lot of time has gone by before getting their carpets clean, it is also due to wear and tear. We strive for customer satisfaction, if there is anything we can do to change your mind about our services, please give us a call. Julia (212) 777-9277 

Anna Posner's profile image
Anna Posner 
14 years ago

Excellent service, very professional – Just had a very positive experience with flat rate carpet. Ron was incredibly professional and agreed on a price that was reasonable and fair for a rug that my dog had an accident on. I have used them before and highly recommend the company. 

charmlaf's profile image
charmlaf 
14 years ago

Reasonable Prices :) – My suede couch was cleaned with expertise and with a price I could afford! 

Lena122's profile image
14 years ago

Party Foul – The carpet of mine was cleaned from them because it got really dirty at a party I had. All the chips got smashed on the carpet making a big orange stain. I sought out professional cleaners because my vacuum did not clean the stain out along with other materials. Looked on the internet and found Flat Rate.. they had a carpet cleaner at my home later that day. The cleaner spoke with me on how he would take the cheesy chip stain out, and I agreed with the price. Within a half an hour the stain was gone, and happy I... read more

andremuzik68's profile image
andremuzik68 
14 years ago

Looks like no stain was there – ooks like no stain was there Woke up and my dog had an accident on my carpet inb the bedroom. I called right away and talked to A Nice Lady who made an Appointment for later that Day. I had to be in work, so my Doorman showed them to my Place and the cleaner called me right away to tell me the Estimate. The price was good, so I authroized him to start the Job. I ended up paying Over the phone. It was a easy process, and when I came home from work, looks like no stain was there in the first pla... read more

FLYNNmar's profile image
FLYNNmar 
14 years ago

Awesome work Flat Rate Carpet – Leather sofa was cleaned better than I could have wished Was always reluctant about getting my leather upholstry cleaned after having this done when desperatley needed it, will happily do it again with Flat Rate Carpet 

hgtrswx's profile image
14 years ago

The ripped me off big time – I am not extremely concerned with my furniture, but when someone's kid peed on my grandma's chair i figured I better do the job right. I called these guys and they came over within two days. They then proceeded to tell me a lot of false information about the cost (I stupidly did not check other prices) and thoroughly messed up my chair. It might be clean, but the stain is still there, the whole color has altered because of some protector chemical the guy used and now it doesn't match my couch. I ... read more

HappyFeliz22's profile image
HappyFeliz22 
14 years ago

Couldnt be more pleased with Flat Rate Carpet. I called for my area rug that had water damage... They picked it up and explained the process.... Came back 2 weeks later without the mold and bad smell from being in the basement. Happy to have my rug in the living room for people to see now :D 

Justin62's profile image
Justin62 
14 years ago

B.C.C. – Well, my girl flew to Miami to visit her family, so i had this little get together with friends, and unfortunately the coke must of fell, and when we opened the bottle it exploded all over our white carpet and spots all over our white suede sectional sofa. I thought she would kill me, but thank god i called Flat Rate and they saved my life with great services, and Reasonable prices. I know i will use them again, and i recommend this to all who see this. And for the end of the story, when my girl got home, she though... read more

Frequently asked questions about Carpet & Co.

How is Carpet & Co. rated?

Carpet & Co. has a 4.5 star rating with 270 reviews. 

When is Carpet & Co. open?

Carpet & Co. is open now. It will close at 6:00 p.m.  

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