Carlock Chrysler Dodge Jeep Ram of Tuscaloosa's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Carlock Chrysler Dodge Jeep Ram of Tuscaloosa

4.2

About this business

Location details

550 SKYLAND BLVD E , Tuscaloosa, AL, 35405, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,562 reviews
Select a rating
Rachel Hunter's profile image
Rachel Hunter 
4 years ago

These people absolutely refuse to give decent service. I highly recommend not to use this dealership 

Adam Owens's profile image
Adam Owens 
4 years ago

Absolute terrible service department with no loyalty to repeat customers! You can't get in touch with anyone they dont follow up, they don't listen. I had to have a vehicle towed in, call beforehand and listed the issues and none of them were even addressed. The vehicle was supposedly ready so I sent an employee to get it, within an hour he was stranded on the side of the road. Come to find out none of the issues that I discussed with the service department were even addressed so the vehicle had to be towed back. 3 weeks lat... read more

Margo Dunn's profile image
Margo Dunn 
recommend  Recommended
4 years ago

I highly recommend this place. I live in Gulf Shores and they handled all my Jeep needs in an emergency situation better than I expected. I will gladly give them my business! Maurice and the service team went above and beyond to make sure my Jeep is running sound! Thank you for your help. You guys are really top notch! 

Ricky Farris's profile image
Ricky Farris 
recommend  Recommended
4 years ago

courtesy thorough and gets the job done 

Mike Carrington's profile image
Mike Carrington 
4 years ago

STRONGLY RECOMMEND AGAINST THIS DEALER FOR SERVICE. On March 14, 2020, g/f’s son had the thermostat replaced on a 2015 dodge dart at Carlock in Tuscaloosa. Next day he drove the vehicle home to central IL. Upon his arrival I immediately noticed the car smelled like hot coolant. After letting the car cool overnite, it was obvious why. The coolant reservoir was bone dry, a puddle of coolant under the car right under the thermostat, and the t-stat gasket clearly leaking. Surprised it didn’t overheat on his 700-mile drive home. ... read more

John Terrell's profile image
John Terrell 
recommend  Recommended
4 years ago

Salesman and manager very friendly And fast got me approved and in my ride in two hours couldn’t ask for no better service 

Danielle Dilliplane's profile image
Danielle Dilliplane 
recommend  Recommended
5 years ago

great dealership! very friendly and helpful staff 

William J. Compton's profile image
William J. Compton 
5 years ago

Unprofessional didn’t give us a chance to purchase a vehicle because someone came in to look at the same exact vehicle after us. Never will return. 

Tracey Watson Biggins's profile image
Tracey Watson Biggins 
recommend  Recommended
5 years ago

Great customer service and quick also! 

Frequently asked questions about Carlock Chrysler Dodge Jeep Ram of Tuscaloosa

How is Carlock Chrysler Dodge Jeep Ram of Tuscaloosa rated?

Carlock Chrysler Dodge Jeep Ram of Tuscaloosa has a 4.2 star rating with 1,562 reviews. 

When is Carlock Chrysler Dodge Jeep Ram of Tuscaloosa open?

Carlock Chrysler Dodge Jeep Ram of Tuscaloosa is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com