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Carlock Chrysler Dodge Jeep Ram of Tuscaloosa

4.2

About this business

Location details

550 SKYLAND BLVD E , Tuscaloosa, AL, 35405, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,562 reviews
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James Scott's profile image
James Scott 
5 years ago

Worst service department I have ever done business with, my vehicle has been there almost a month with no calls or information and when I went to check on my vehicle they told me it would be ready that day, it’s been a week since that day and still no information no calls or anything. They didn’t offer a loaner vehicle vehicle or anything while they have my vehicle, simply unprofessional. 

Taylor Earnest's profile image
Taylor Earnest 
recommend  Recommended
5 years ago

Great experience with these guys, I was helped the moment I arrived and David Richardson had me in an out with my new scatpack in a matter of 2 hours at a great price. I highly recommend this dealership to anyone looking for a new car! 

Marty Mccaghren's profile image
Marty Mccaghren 
recommend  Recommended
5 years ago

Good service no pressure worked hard to get what we wanted 

John Owen Anderson's profile image
John Owen Anderson 
recommend  Recommended
5 years ago

Very efficient service department and friendly people 

Daphne Williams Newell's profile image
Daphne Williams Newell 
5 years ago

The price has been raised the employees aren’t very friendly anymore. Very disappointed in the service department now!!! 

Cameron Newhouse's profile image
Cameron Newhouse 
recommend  Recommended
5 years ago

Go see Tyler he will get everything right and does no BS. Get in and get out 

Sally Ashton's profile image
Sally Ashton 
recommend  Recommended
5 years ago

Just bought a Jeep there today, Tyler is the best! He went above and beyond expectations. Seriously, this was the best buying experience I’ve ever had! Thank you! 

Cindy Yielding Glasgow's profile image
Cindy Yielding Glasgow 
recommend  Recommended
5 years ago

First time getting my oil changed and tires rotated here. With free WiFi and waiting area, what was supposed to be 45 min didn’t seem long at all. 

Donna L Terlaje's profile image
Donna L Terlaje 
5 years ago

It use to be a great place to go to. I dropped my car off there going on 2 weeks ago. Still waiting on parts to be delivered. I need my car. When you call no answer and you leave a message no returned calls. I called parts department and they gave my name and number and guess what..I got a call back...finally. Monday is starting 2 weeks without my car. Isnt that kind of a long time? And another thing..I have bumper to bumper warranty...why do they always ask me if I have the 800 number. I had to show when I bought the car wh... read more

Business response:

Hello Donna, Allow usto a closer look at this for you. My name is Charles Dreivas and I am the Service Director here at Carlock CDJr of Carlock CDJR of Tuscaloosa. Please contact me at Charles.dreivas@carlockcars.com with your information so we're able to best assist you further. Thank You. 

Frequently asked questions about Carlock Chrysler Dodge Jeep Ram of Tuscaloosa

How is Carlock Chrysler Dodge Jeep Ram of Tuscaloosa rated?

Carlock Chrysler Dodge Jeep Ram of Tuscaloosa has a 4.2 star rating with 1,562 reviews. 

When is Carlock Chrysler Dodge Jeep Ram of Tuscaloosa open?

Carlock Chrysler Dodge Jeep Ram of Tuscaloosa is closed now. It will open on Monday at 9:00 a.m. 

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