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Carenow
- Urgent Care
- Keller, TX
About this business
Urgent Care Clinic in Keller
Location details
720 S Main St, Keller, TX, 76248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
We are sorry to hear of this experience in our clinic and would like to look into this further. We make it a priority to address any and all concerns. Please call us so we may gather further information.
Checked in at 4 p.m. and was informed there would be a 3 1/2 hr. wait but we could leave and they will give me a phone call when a room is available. At 7:30 p.m. we get a call that a room is ready so we go back. Waited another hour before we were seen. The Nurse Practitioner tests for the Flu and although the test was negative decided to diagnose and treat as flu. Then we go to checkout and have to wait another 20 mins. Our fee was $194! I was blown away since my insurance provider is on the CareNow accepted insurance list.... read more
Business response:
We are so sorry that we did not meet your expectations. Our goal is to provide the best experience for every patient, every time. We know that your time is valuable and that we let you down when the wait is longer than expected. We understand this is unacceptable. We take full responsibility for the delay.
Service was prompt, staff was friendly, knowledgeable and informative, treatment was effective and procedures used were evidence based=happy patient!
Web check in worked great and was so happy my son saw Dr Puja she helped me before and took good care of my son.
Business response:
Thank you for the positive feedback!
I went in on Tuesday nite. It's Sunday and I'm still sick... they have me a shot, zpak, cough syrup and cough pills.. very fast and nice staff. Just hate being this Ill. May go back
I sprained my knee pretty bad and they helped me out of the car. The lady was super nice and aware of my knee and foot. The doctor and nurses were very patient and caring with me and my family.
Frequently asked questions about Carenow
How is Carenow rated?
Carenow has a 4 star rating with 1,390 reviews.
When is Carenow open?
Carenow is open now. It will close at 6:00 p.m.
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