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Capitol Subaru is Oregons newest Subaru Dealsrship located just off the Salem Parkway! We specialize in treating our customers with respect and honesty. The Best of Oregon Right Here at Home, No additional Dealer Mark Up! Your Way on the Parkway!
3235 Cherry Ave NE, Salem, OR, 97301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
Highly recommend! Customer service is consistently positive. All staff is very friendly. Phone calls are returned in timely manner. Questions are answered with clarity. Subaru is Superb!
Their service department team is absolute wonderful! I’ve worked with Derrick Griffin a few times, and he is always very helpful, kind, and thorough. I trust the team that works on my car when I drop it off. If you need any Subaru assistance, Derrick is your guy!!
Business response:
Hi Hannah, thank you so much for the kind words! We can't wait to share your compliments with Derrick and our team. We appreciate your business and hope you consider us again in the futue.
Loved the sales experience. However learned they are cheap and drilled holes in the front bumper for the license plate. There is a attachment you can use. They didn’t. Just a poor job of the little things. Expect a new bumper done correctly.
Business response:
Thank you so much for sharing your feedback. I will reach out to you first thing Monday morning so that we can take action to address your concerns. I, as well as all of us here at Capitol Subaru, appreciate your comments and I really look forward to contacting you Monday so we can work through these concerns together.
Great people excellent service
Business response:
That's great to see, Stephen! We're glad to see that our team exceeded your expectations. Please come back at any time.
Your repair/maintenance facility is terrific ! I always work with Jason Aritola and Brian Bewly ( spelling ? ) they get it right the first time and never sell me thing I don’t need This last week or so they had to put in a new torque converter and repair the air conditioning system just in time for summertime Also an oil change I am more than completely satisfied with the way they have my 2010 Outback working Thank you very much for your wonderful maintenance work Capitol Subaru !
Business response:
George, We love hearing that our employees, such as Jason and Brian, are going above and beyond for our customers and delivering reliable maintenance services. Until we see you, and your Subaru Outback, next we will be sure to keep up our impeccable services and courteousness.
DAN PENICK was awesome to work with! He made our car buying experience simple and painless. Great guy. Would most certainly buy another car from him! Thank you!
Business response:
Connie, thank you for the positive feedback and recommendation! We are delighted to know that you had a good car-buying experience with us and with the help of Dan. We truly value your business!
They were wonderful...picked up and returned my vehicle after the work was completed. I’m high risk for covid19 and the technician wore a mask (as did I). Contact was minimal. It was such a relief to get needed work done. I so appreciate their help.
Business response:
Hi Vicki, Thank you so much for sharing your wonderful feedback for our team members. We truly appreciate your recommendation for us. Let us know if we can assist again with anything else! We are here to help.
Everyone was super nice and Nic and Chris were amazing. Really accommodating for the whole family. Would hand's down definitely recommend to everyone!
Nic was awesome fast and efficient!
Capitol Subaru has a 4.6 star rating with 2,431 reviews.
Capitol Subaru is closed now. It will open at 8:00 a.m.
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