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Capitol Subaru is Oregons newest Subaru Dealsrship located just off the Salem Parkway! We specialize in treating our customers with respect and honesty. The Best of Oregon Right Here at Home, No additional Dealer Mark Up! Your Way on the Parkway!
3235 Cherry Ave NE, Salem, OR, 97301, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 10:00 a.m. to 7:00 p.m. |
Capitol Subaru is so friendly. They really do the best they can to take care of their customers. I would especially like to shout out Alex Iker. He got me my new car and nobody could have done a better job! Thank you!
Business response:
Congrats on your new car, Sydnie! We will be sure to thank Alex for providing you with excellent service. We look forward to working with you again!
I was there for an oil change and just wanted to express my gratitude for their efficiency and kindness. They checked everything else and gave my car a clean bill of health! Thank you Capital Subaru!
Business response:
Hi Pam, Thank you so much for taking the time to share your oil change experience. We're always here to assist with any vehicle needs. See you at the next service milestone!
AMAZING!!! That is all we have ever had at this place! Amazing people, amazing service, and amazing facility. They are kind, personable, fast, and to the point. They are far from the normal fearless hip experience! Looking for a sales associate I HIGHLY recommend Justin! We’ve worked with him both times and leave happy every time! He treats you like family!!
Business response:
Hi Bailey, we appreciate your great feedback! We'll be sure to share your compliments with Justin and our team. We appreciate your business and welcome you back anytime you need help.
Had my oil change done at Capitol Subaru. Derrick Griffin was quick and professional. With the smoke and ash I wasn’t even sure they would be able to do it. I was pleasantly surprised. Derrick and the techs were finished very quickly and made some recommendations of what’s to come with the maintenance of my Legacy which was extremely appreciated. Definitely go to Capitol Subaru for all your vehicle needs
Business response:
Thanks for the kind words, Justin. We are glad that Derrick could assist you with your oil change. Please let us know if there is anything else that we can do for you.
I went to another Subaru dealership before making the truck down to Salem and guess what? DAN made it so worth it. I got the 2020 Impreza in the red I wanted along with the sport trim! Dudes and Queens - Dan and his team came across a few obstacles as I’m a first time Financer with good but limited credit history, and they put in 150% effort to make this happen for Levi and I. This guy made me feel at home in a situation I was brand new to, and I cannot wait to drive down there for services because I felt so welcomed and app... read more
Business response:
Thank you for sharing your incredible review, Rachel! We will be sure to thank Dan, Chris, and the rest of the team for providing you with exceptional service. Let us know if there is anything else we can help you with. We look forward to working with you again!
Highly recommend! Customer service is consistently positive. All staff is very friendly. Phone calls are returned in timely manner. Questions are answered with clarity. Subaru is Superb!
Their service department team is absolute wonderful! I’ve worked with Derrick Griffin a few times, and he is always very helpful, kind, and thorough. I trust the team that works on my car when I drop it off. If you need any Subaru assistance, Derrick is your guy!!
Business response:
Hi Hannah, thank you so much for the kind words! We can't wait to share your compliments with Derrick and our team. We appreciate your business and hope you consider us again in the futue.
Excellent
Business response:
Thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know.
Loved the sales experience. However learned they are cheap and drilled holes in the front bumper for the license plate. There is a attachment you can use. They didn’t. Just a poor job of the little things. Expect a new bumper done correctly.
Business response:
Thank you so much for sharing your feedback. I will reach out to you first thing Monday morning so that we can take action to address your concerns. I, as well as all of us here at Capitol Subaru, appreciate your comments and I really look forward to contacting you Monday so we can work through these concerns together.
Capitol Subaru has a 4.6 star rating with 2,470 reviews.
Capitol Subaru is open now. It will close at 9:00 p.m.
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