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Camping World

3.3

About this business

Location details

28909 Katy Fwy, Katy, TX, 77494, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 7:00 p.m.
Tue8:30 a.m. to 7:00 p.m.
Wed8:30 a.m. to 7:00 p.m.
Thu8:30 a.m. to 7:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 7:00 p.m.
SunClosed
3.3150 reviews
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Carlos A. SanchezQuan's profile image
Carlos A. SanchezQuan 
7 years ago

Thank you for responding to my previous email..... Oh, wait, you did not respond. I would like to start with this, your customer service is certainly lacking and not only from you but also from the rest of the service department. Problems thus far: 1. Electrical grounding problem which causes electrical shock....Continue Reading 

Carlos A. SanchezQuan's profile image
Carlos A. SanchezQuan 
7 years ago

Thank you for responding to my previous email..... Oh, wait, you did not respond. I would like to start with this, your customer service is certainly lacking and not only from you but also from the rest of the service department. Problems thus far: 1. Electrical grounding problem which causes electrical shock....Continue Reading 

Rob Buchanan's profile image
Rob Buchanan 
recommend  Recommended
7 years ago

We recently bought a new 2018 Keystone Cougar 28RLS, Keith Moore was our sales agent The service he gave us was FANTASTIC!Keith went above & beyond as a salesman! We went down to pick up our new "Mobile Office" and had just got the travel trailer hitched up and took off down I-10 and after about 35 miles into the trip, I felt/noticed some strange vibrations coming from the truck/trailer. So I immediately pull over on I-10 and look at my left rear tire and it's only being held on with 1 single lug nut and the tire is literall... read more

Jr McCall's profile image
Jr McCall 
7 years ago

Ben was our salesman great service and his knowledge towards the RV/Travel Trailers is 2nd to the guys attitude! We smiled and laughed through the whole process! That’s what purchasing should be all about for everyone! The entire staff was super friendly and helpful! 

Rob Buchanan's profile image
Rob Buchanan 
recommend  Recommended
7 years ago

We recently bought a new 2018 Keystone Cougar 28RLS, Keith Moore was our sales agent The service he gave us was FANTASTIC!Keith went above & beyond as a salesman! We went down to pick up our new "Mobile Office" and had just got the travel trailer hitched up and took off down I-10 and after about 35 miles into the trip, I felt/noticed some strange vibrations coming from the truck/trailer. So I immediately pull over on I-10 and look at my left rear tire and it's only being held on with 1 single lug nut and the tire is literall... read more

Patty Martin Emerson's profile image
Patty Martin Emerson 
7 years ago

Buyer Beware! You get drawn in by the sales team, which are great, it's the SERVICE (that you will need) that is the issue. If you read the reviews, there is a common theme: they don't return phone calls. If you read my first review, then you know that my husband was thrown out of the Service Manager's office (Doug), so you would think they would be happy to see us take our service needs elsewhere. IMPORTANT: You need to get a letter from HWK allowing you to get your uni...Continue Reading 

Patty Martin Emerson's profile image
Patty Martin Emerson 
7 years ago

Buyer Beware! You get drawn in by the sales team, which are great, it's the SERVICE (that you will need) that is the issue. If you read the reviews, there is a common theme: they don't return phone calls. If you read my first review, then you know that my husband was thrown out of the Service Manager's office (Doug), so you would think they would be happy to see us take our service needs elsewhere. IMPORTANT: You need to get a letter from HWK allowing you to get your uni...Continue Reading 

Jay J Hodges's profile image
Jay J Hodges 
7 years ago

Have had great experiences at Holiday World of Dallas. Have purchased 3 different units from them over the last several years, and have always used salesman, Mr. Ben Arrellano, who is fantastic, and has always been fair and straight with us. If you're in the market for a new unit, definitely ask for Ben. 

Kenneth Moore's profile image
Kenneth Moore 
recommend  Recommended
7 years ago

Everyone at Holiday World in Katy was friendly and helpful. 

Frequently asked questions about Camping World

How is Camping World rated?

Camping World has a 3.3 star rating with 150 reviews. 

When is Camping World open?

Camping World is closed now. It will open tomorrow at 8:30 a.m. 

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