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Camping World
- Automotive
- Katy, TX
About this business
Specialties Holiday World of Katy is the largest store in the Holiday World of Houston family and represents more #1 selling RVs than any other RV dealer in Texas! We offer 12 of the most elite RV manufacturers such as Keystone, Fleetwood, Newmar and now Airstream. We carry over 50 of the nation's best-selling Travel Trailers, Fifth Wheels, and Motor Homes which include Diesel Pushers, Class C's, Class A's and Class B's. We are also one of the leading Lightweight RV dealers in the region. Come shop Houston's largest online i... read more
Location details
28909 Katy Fwy, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedHello, we just bought our first travel trailer from Holiday World. We had a good idea what we wanted and what we wanted to spend. Our sales guy Adam was knowledgeable, patient and friendly. The rest of the staff we dealt with we all knowledgeable, helpful, patient and friendly. We viewed 3 brands and of course interested in the most expensive one but had no idea of that until going through the process of the paperwork...that was a bit of sticker shock! They don't tell you the price before viewing the units. It would have bee... read more
0 STARS! Only took my trailer here because the money grabbing Tx law required me to do so. It’s been there three months! The last update i got was a month ago! I have left multiple voicemails and messages with whoever answers and have yet to receive a call back. Should have traveled out of state to a Apis this place. WORST SERVICE I HAVE EVER RECEIVED
BEWARE Horrible customer service. Bought on 8-8-19 and took ti back on 8-12-19 still waiting to hear from them on when they might give it back. Mean while paying for it plus insurance for something that was new but can't use.
Came here to purchase our 5th wheel and we dealt with Franny. She was all nice up until we signed papers. She told us that we needed to give her 500$ under the table if we still wanted to go through with the deal. I told her I would talk to my husband about it and we called finance manager and said if this was how it was going to be then we would back out all together. He got that resolved and we signed papers. Once we signed papers we overheard her calling us bad names and talking really bad about us. We were shocked. We we... read more
HORRIBLE CUSTOMER SERVICE !!! They are wonderful - when you're shopping … after you've signed your name, getting issues fixed (on a BRAND NEW CAMPER) not sure why we have so many issues!! But, now it's our problem … have to get warranty work approved and all that BULL. So we're paying a note on a useless and unusable RV. And if anyone is lucky enough to get 'Mr Doug' … very rude! HEY BUDDY, I'm the one having an issue with produce YOU guys represent … I've earned the attitude!! Not a so called 'customer service' rep! Extreme... read more
WORST customer service EVER!!! I would have rather paid a little more and went somewhere else!!! Horrible!
Franny is the epitome of the worst customer service I have ever witnessed in the 51 years of my life. I’ve been in sales for 29 years. The Katy branch is set-up for customer service failure, NO structure, NO chain of command, NO backup, CANT talk to the branch gm, NO accountability. I will never recommend this company to anybody. 83,000 Solitude and I regret it already.
Worst experience ever. Buy an RV and they will not fix anything that's wrong with it they had to wait to get approval from The manufacturer and now they mysteriously have no record of warranty work. Shower drains into the black tank, fan is unreachable in the bathroom, cabinets are falling apart, Screen doors won't latch and I could go on and on and on. Their customer service sucks worse than their sales. My recommendation is for no one to ever buy an RV from Holiday World, you will regret it I promise you that.
BUYER BEWARE. Be very careful of any extended warranties!!! They are only taking your money. They will not back them. Grand Design have beautiful RVs but will not help with any issues you have. Very frustrating to deal with for any resolution.
Frequently asked questions about Camping World
How is Camping World rated?
Camping World has a 3.3 star rating with 150 reviews.
When is Camping World open?
Camping World is closed now. It will open at 8:30 a.m.
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