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483 Route 112 - Medford Ave, Patchogue, NY, 11772, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Hate this place is an understatement...service here is absolute dog shit!!
Business response:
Hi Steve, We always strive to exceed expectations here at Brown's and obviously we haven't done so here. I'm going to have our service manager give you a call first thing Tuesday and hopefully, we can clear things up. Thank you.
This dealership sucks I brought my 2007 Durango here for the check engine light three times and they charged $500 for the same bs and still haven't fixed it.
We were so pleased with our experience! Thanks Jovon and Vince! I love my new Purple Jeep!!!
Rich Roberts is fantastic! Helped my sister, Juliette, with her first lease. Great customer service no lag time except for waiting on geico with a check which was less than a week....yes geico is awesome! My family is definitely part of the Dodge, Jeep, Chrysler family �
I recently leased a Jeep Wrangler Unlimited from Brown’s Jeep Dodge Chrysler , and want to compliment the sales associate Jovon W. as well as the dealership. I have never had such a positive experience and outcome when I have leased vehicles in the past (I have leased 4 other Jeep vehicles in the last 12 years at other dealerships). Jovon W. was competent, efficient and professional. I would suggest going to Brown’s and having Jovon be your sales representative if you are in the market to purchase a Jeep, Dodge or Chrysler p... read more
I'm so disappointed with the service. My jeep is only a year old and the GPS stopped working. They said they were ordering another radio, I never got a call so I finally called them after weeks of waiting and the parts department told me the radio was sent back because no one ever claimed it!!! Are you kidding?? How about thinking "maybe no one called the customer to schedule service to install the radio so let's call them before we go through the trouble of sending it back?" There is no such thing as Customer Service anymor... read more
Business response:
Hi Maria, I'm very sorry to hear about your experience with us. We always strive to exceed customer expectations and obviously, we haven't done so here. Please private message us with your phone number, as I would like to have our service manager Chris give you a call on Monday to make sure we rectify this situation. Thank you.
Great salesmen (Jermel Blanco), and his team for making this process so smooth. I wish everything in life was this easy. This was the best car buying experience that i have ever had! Thanks jermel and brown dodge!
Purchased a 2017 Grand Cherokee from Browns. My sales rep Tim Quintero was exceptionally knowledgeable on every model variation and helped me decide which was just right for my needs and best of all - no pressure. Tim facilitated a great trade-in offer and transaction process all the way through to delivery. I couldn't be any happier. Even from an after sale perspective, Tim followed up and made sure I understood the features and offered his assistance at any time. It's been 2 months now with my Grand Cherokee. I've had one ... read more
Brown's Jeep Chrysler Dodge has a 3 star rating with 203 reviews.
Brown's Jeep Chrysler Dodge is closed now. It will open at 9:00 a.m.
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