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I purchased a 2022 Keystone Hideout 28RKS in Late June 2022. The problems I have had with the ** are as follows. First, awning lights, refrigerator, and microwave didn't work probably after about 5 months. It took me about a month to get to the shop. It then took 1.5 months to get resolved. Second, I had some water damage from a bedroom window which noticed in early April. I dropped it off mid-April to get fixed. It took a few months to get that fixed. I had them to an inspection before I went to pick it up. They found many ... read more
I CANT stress this enough to all my fellow campers do NOT buy a 2023 keystone Fusion light toy hauler with the wall between garage and kitchen. IT will NOT haul your UTV without swaying all over the road going over 40 MPH. We took a huge loss and got out of it in 3 months because it was such a pile of s*** Thought I would save yall some very serious danger on the road. We did everything right and had the best sway bars you can buy. The problem is the weight is all behind the axels so it tips back a good 6. water tanks also s... read more
Business response:
Thank you for your review. While it doesn't appear that you own the unit in question, the cargo capacity is available directly on RV itself and can be provided with the specific VIN through contact to us, as well.
I purchased a 2021 keystone outback 330rl brand new in july of 2021 and in this period of ownership i have had it back at the dealership 3 times now and every time it is there it has been for a different reason. First time camping in it the entrance door would not shut without slamming it and the hinges on the front bed for under storage broke off after only being opened 3 times. ************ about 6 months and my rear wall starts forming a crack on the corner of my rear window and thus the whole rear wall was replaced. Now ... read more
i just recently bought the ******* lantern 17b and have contacted the company about the a/c unit thats too small. I researched it and everywhere i have looked it says the unit comes with the **** btu a/c but my unit came with a **** btu a/c. i contacted a couple people there and one person told me that if they run out of the required parts needed for each unit they just throw whatever they can find in the unit, then i talk to another person and they said the company just changed the specs to **** btu and the ****btu is now c... read more
If you are in the Market for a Higher End ** that is pure junk, then a Keystone ******* is the ** for you. We purchased a new 2022 Keystone 3781RL from Dad's Camper Outlet in ********, **. on 03/15/23 it was delivered to us on 03/19/23. We had problems from that day, the main slide out on the Drivers Side was hanging up when trying to slide it out, the door into the trailer would not stay closed, closet doors were not adjusted so you couldn't latch them, *** Plug on the Refrigerator circuit would constantly trip out and ther... read more
I bought a 2022 Dutchman Atlas **** **** the layout is amazing. Thats it. The quality of this unit is junk. Less than par materials used in construction. The molding is constantly falling out. The doors the laminate is just falling off the doors. I had camping world replace all the doors and they are cracking and peeling again. The customer service is a joke. I guess they feel they got your money they dont have to fix anything. Very sad. Especially with the cost of these units.
On 7/12/2018 I bought a 2018 Keystone Springdale destination trailer 38BH model from PleasureLand RV Center in ********, **. Unfortunately, the product did not perform well because the black tank failed along the factory seam where it was molded. There was a very small hairline crack that was leaking. The entire black tank had to be replaced prematurally as the trailer is only 5 years old and it would be expected to last nearly the life of the trailer. This was a factory defect that failed. The cost of the repair in total wa... read more
We purchased a 2022 Keystone Hideout 27RLSWE on May 21, 2022. In November of 2022 it was taken in for repairs to the authorized dealer service center (where the unit was originally purchased in *********, **********) due to the roof leaking severely and other related and unrelated issues. To date it has been in for repairs due to roof leaks and other issues, 2 separate times. It was in the repair shop and out of service from November 14, 2022 through February 20, 2023 (3 months 7 days) during which time the repairs were (as ... read more
We have a 2019 Keystone Cougar 29RLD purchased new and have to agree with the others. We have not taken it many places since Covid hit right after our purchase but the door to the bathroom warped and has had to be adjusted several times. The laminate flooring is bubbling up. Some of the moldings on the ceiling have cracked. The converter went out after the first year which is a pain to change. Now on our last trip the antenna flew off on the way home. We got home to find wires hanging down the side. There is a recall for thi... read more