Brake Check

Yvonne h 

on BBB

3 weeks ago

I DO NOT RECOMMAND THIS LOCATION FOR SERVICE.negligence work done on my vehicle 2018 VW Passat R-Line. Their negligence caused me, the driver, on Friday 28, 2025 to break down while on route to my home after a workday with more damage to my vehicle (found that the passenger side brake hose was not bolted down and both on driver side the shield support back of rotor was bent and rotor was very tight).I then called him to say that I heard a rattling noise and that the car does not feel right. This was in February 2025, **** ch... read more

Jane M 

on BBB

a month ago

I took my Camry to *********** store to have brakes checked for noise. Had pads, rotars and discs replaced. Not cheap. When brakes were still making noise after installation took it back to find the caliper's weren't greased. After fixing that the brakes were making a scraping noise when releasing brake. Took it to my mechanic and he said the one brake pad was put in backwards. Additional expense for their error which Brake Check would not reimburse. Will never go to a Brake Check again and would never recommend anyone else ... read more

Irene D 

on BBB

a month ago

Absolutely terrible experience at Break Check in *******/******, ***I took my car in and was quoted one price, only to be hit with a higher bill when it was time to pay. That alone is shady, but things only got worse from there.A few days after getting my car back, I noticed my oil pan was leaking badlysomething that had never been an issue before. The leak got worse quickly, and I had to scramble to find a way to safely get home.I reached out to the shop to let them know, expecting some level of accountability or customer c... read more

Jennifer P 

on BBB

2 months ago

Went in on 2 Feb to get brakes looked at and was concerned that it was time to get replace but was informed that I needed my front struts need to be replaced. I paid in advance for parts and labor for it to be worked on the next day around 10:43am and didn't it completed until after 4pm and the alignment wasn't done. Then I went back on 5 Feb due to feeling and hearing noises and then it was stated I had to get my sway bars replaced and that should be the resolve of it, however, it was not resolved because I called on Thursd... read more

Carlos C 

on BBB

3 months ago

Scammers! Well they stand behind there warranty but you have to pay labor which is like $450 in my case. The repairs made three times on my leaking truck differential bearing and gasket has cost me over $1,000. They told me I probably need a new differential and it would cost me $6,000. The repairs made there only lasted a month. I took it to another mechanic who instantly saw the problem on the axle being damaged. He repaired it for $2,000 with bearings and gaskets on both back wheels. There has been no noise, leaks nor pro... read more

Linda G 

on BBB

3 months ago

Spent over ***** dollars and they failed to do their job properly. Replaced everything and they failed to put the screws back on the caliper We almost died on the road due to their negligence. Brake Check refuses to credit my account. 

Nadine L 

on BBB

3 months ago

Would give a 0 this place is a joke I spend 600 on brakes then says need 1100 more work on other stuff brought back on Saturday they said could pay with a credit card over the phone did all the work then says no has to pay with a credit card in hand so did not have that money so had to get the money and now broke over this go to a shop that dont lie and even had to bring truck right back because still messed up thay do not know what there doing and a shifty company 

Austin B 

on BBB

4 months ago

Got charged 54.97 for an oil change, checked my dip stick afterwards and it was never done. I went immediately to take 5 down the road to have then look and perform the oil change, they discovered the oil filter was changed but the oil was not changed. V.P reached out to me and said "we don't play god around here" you have no case and that they won't be reimbursing me even though I had video proof and receipts from them and take 5 showing the oil was black. Never again!! 

Tanaporn S 

on BBB

5 months ago

I only gave 1 star because I had to. I ended up with a leak after taking my car in for a routine oil change. They claimed it was due to normal wear and tear. Mind you I never had a leak or sign of a leak prior to their service. Long story short I had to choose between a temporary plug or new oil pan. I chose the new pan for peace of mind and was told if I pay for the part they would waive the labor. I asked how much and Brake Check quoted $150. I called Auto Zone, which is where they claimed the part was being purchased from... read more