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Bob Caldwell Dodge
- Automotive
- Columbus, OH
About this business
Bob Caldwell Chrysler Jeep Dodge and Ram is proud to provide our Columbus, OH area customers with great deals on new and used Chrysler, Dodge, Jeep and Ram cars, trucks and SUVs. We also carry used cars from top manufacturers like Chevrolet, Ford, Toyota and may others. Stop by today and let one of our friendly sales team members assist you while you explore our expansive inventory. Not only will they be able to answer any questions that you may have but they will make sure you find the perfect vehicle every time. At Bob Cal... read more
Location details
2300 E Dublin Granville Rd, Columbus, OH, 43229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went in to just test drive and after setting and conversing with hillary she was able to get me my dream car in my price range and it's the greatest decision I've made and I thank you. This is where you should go for cars.
Business response:
Hillary is great at gearing customers with the vehicle they want. I was speaking to her a couple days ago and she was mentioning she like to repeat what the customer wants so the customer feels comfortable that she "listens". One of those crazy concepts- listening to the customers wants and needs. Sometimes deals can be very technical, other times it's just follow through. Regardless, thank you Ryan for providing us the opportunity to sell you a car and thank you Ryan for your review. -Justin H (GM)
Great experience. Go see Hillary if you are looking for a new or used vehicle. She’s the best I’ve dealt with!!
Business response:
As the market continues to become more competitive, we want to continue to push the competitive price. It cuts out the negotiation and makes for a easier process for both the customer and company. Happy to hear the 3 hour drive was worth while as these can be tricky site unseen. Takes a leap of faith and happy to hear it all worked out Scott. Thanks for the business and review! -Justin H (GM)
I purchased a 2013 Smart in May from Bob Caldwell. Hillary was so nice and understanding of my busy schedule. I test drove twice and purchased. But day two I had issues with the car and called Hillary. She sent a tow truck to pick up my car and gave me a loaner until car was fixed. They were great!!!
Business response:
**** very sorry that you had an issue but glad that Hillary and the service department made sure you had alternative transportation while resolving the issue. I understand that you are travelling a lot of miles to work and home and if you need any additional assistance, we are all here to help. Thank you for trusting in Caldwell and let us know if there is anything else we can help with. Thanks! -Justin H (GM)
Great buying experience! No pressure and Hillary was absolutely great. Had the Jeep up front and waiting for me. Overall, Caldwell was awesome and everyone was very friendly.
Business response:
Thanks ******. We have been encouraging our sales people do the best they can to prepare a vehicle and consider the customer's time. We can not necessarily pull up vehicles for all customers but those interested in a specific vehicle we ask that vehicle be checked to ensure it's available and retail ready and if possible pull upfront and have waiting for the customer. Thank you ******for recognizing Hillary's effort and taking the time to leave a review. Cheers! -Justin H (GM)
I contacted the dealership through email and set up a test drive with Shane for the following day. When I arrived at the dealership he had the car and carfax ready to go. I test drove the car and bought it that same day. Shane was very helpful throughout the whole process. I would recommend going to see him if you need a car.
Business response:
Thank you and glad the vehicle and sales rep (Shane) were prepared for the visit. This is something we have been preaching for the last few weeks. If the customer is courteous to set an appointment and reference a vehicle, the least we can do is confirm the vehicle is retail ready and representative is on hand to assist. Easy process that sometimes is lost in the ether. Thank you for the business and constructive comments. -Justin H (GM)
We recently purchased a Jeep Wrangler and the experience was great. Our salesperson, H******* was professional, personable, and very knowledgeable about the Jeep Wrangler. She really helped us to make the best purchase for our needs and our budget. We will definitely go back to this dealership, and H******, again!
Business response:
Thanks *****! We are very proud of Hillary's ability to break down any concerns, nervousness, and anxiety. She listens to the customer and based upon the amount of reviews, we are confident she knows how to take care of the customer. Glad to hear you are not the exception. Thank you Karin for the opportunity to earn your business and review! -Justin H (GM)
Hilliard was very helpful, got me exactly what I wanted and checked up on me after to ensure I was satisfied
Business response:
Always helpful to hear the customers appreciate the followup call. We think it's important but when customers bring it up, means it's a critical part of the process. Thank you Jim and thank you for the business and kind words! -Justin H (GM)
I had Shane as my salesman, the guy was awesome!!! It was also great because he owned the same 2017 Renegade I was looking at so he literally knew everything about it. I looked a compass as well and he was knowledgeable in that as well. He was friendly, down to earth, honest and sped the process up which was amazing. He said it would be a couple hours and it was about 2.5hrs for the whole process. STRONGLY STRONGLY Recommend him. Mamun I hope I am getting his name correct who was the sales manger and my finance guy were grea... read more
Business response:
Thanks *****and glad we had the vehicle you were looking for. Close on the Mamoon spelling but he and we appreciate you taking the time to highlight a few employees and the business as a whole. Enjoy your New Jeep! -Justin H (GM)
"Excellent Service" My experience with Bob Caldwell Chrysler Dodge exceeded my expectations! Hillary W***** was great. She made the process easy and was very insightful! This is my second purchase from Bob Caldwell. I would definitely send people to Hillary for great customer service. I love my Dodge Charger GT.
Business response:
Thank you ****for the review! Hillary has yet to disappoint and we all appreciate the confirmation customers are just as satisfied as her managers. Appreciate the (repeat) business and review! -Justin H (GM)
Frequently asked questions about Bob Caldwell Dodge
How is Bob Caldwell Dodge rated?
Bob Caldwell Dodge has a 4.1 star rating with 128 reviews.
When is Bob Caldwell Dodge open?
Bob Caldwell Dodge is closed now. It will open tomorrow at 9:00 a.m.
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