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Bob Caldwell Dodge
- Automotive
- Columbus, OH
About this business
Bob Caldwell Chrysler Jeep Dodge and Ram is proud to provide our Columbus, OH area customers with great deals on new and used Chrysler, Dodge, Jeep and Ram cars, trucks and SUVs. We also carry used cars from top manufacturers like Chevrolet, Ford, Toyota and may others. Stop by today and let one of our friendly sales team members assist you while you explore our expansive inventory. Not only will they be able to answer any questions that you may have but they will make sure you find the perfect vehicle every time. At Bob Cal... read more
Location details
2300 E Dublin Granville Rd, Columbus, OH, 43229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Leased an SUV in November, the process was seamless. They even stayed past the closing time to finish the transaction. I received an email in March saying it’s time for maintenance so I brought my car in. This is the first time I went to this service department. The staff is courteous and respectful. The waiting areas are small but I liked that there is a space where you can quietly work with your laptop. There’s free coffee and some refreshments too. I only had the tires rotated and oil change so the wait wasn’t too long. I... read more
I brought my vehicle in for service. ***the service manager was very responsive, kind and great to work with. As I was waiting overnight for parts I decided I didn't want to put the money into it. I began shopping their cars online. I found a 2013 Chevy Equinox. I sent a message to see if it was still available and immediately received a phone call. The communication was top notch. Dino walked me completely through the process, making it a seamless, smoothe transition. Every person that worked there greeted me in passing. No... read more
Great service, everything fixed and operating smoothly now. Kelly R did a great job of keeping me updated on progress every step of the way!
On October 14th the Bob Caldwell service team did an oil change for my 2019 Dodge Challenger. The next day, 10/15, while I was on the highway driving to my parents home, my engine heat shield came loose and began dragging underneath the vehicle. Since I was closer to my parents I continued driving. On that Monday, 10/17 my car was towed to a AAA service location where the heat shield had to be replaced. AAA advised that two of the bolts were missing. When I contacted the Bob Caldwell service manager, he indicated that someti... read more
Business response:
Very sorry for the inconvenience ***************** and I am happy to get involved. I can be reached at ************ or **************************************************** My name is *************************, I am the General manager. I work 7-6 Monday through- Friday and 8-2 Saturday. If I'm not immediately available, I will be sure to call you back (or email) promptly to handle your issue. Thank you and sorry again for the issue.
I was grossly overcharged by their service department. I specifically instructed that I didn't want work done if there were major issues with the vehicle. Turns out they did the work, then determined the vehicle wasn't road-worthy. I also mentioned that I wanted a duplicate key without the fob -- they made a key with the fob and charged me $250 for it! I highly recommend -- DO NOT GET YOUR VEHICLE SERVICED HERE.
Xavier is the best. He got me in the truck I wanted with no problems he was fast and friendly. This was by far the best experience ever
Business response:
Thanks *******, we are also quite fond of Mr. E*******! Great to hear everything went smooth and really appreciate you taking a chance on Caldwell and taking the time to leave a review. Means a lot! -Justin H (GM)
John Palmer is great. This is the only place I buy my cars.
Business response:
That's great and really appreciate the loyalty. We'll continue to try our best to continue the trend. Thanks for taking the time to leave a review! -Justin H (GM)
I was immediately greeted by the staff. We immediately went into the process of purchasing a vehicle, since I had an idea of what I wanted. Everything went fine with no problems, and everyone was very accommodating.
Great service great communication all within a timely manner
Business response:
That's the goal. Happy to hear the goal was met during your visit. Come back soon and hope this message finds you well! -Justin H (GM)
Frequently asked questions about Bob Caldwell Dodge
How is Bob Caldwell Dodge rated?
Bob Caldwell Dodge has a 4.1 star rating with 128 reviews.
When is Bob Caldwell Dodge open?
Bob Caldwell Dodge is closed now. It will open tomorrow at 9:00 a.m.
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