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Bob Caldwell Dodge
- Automotive
- Columbus, OH
About this business
Bob Caldwell Chrysler Jeep Dodge and Ram is proud to provide our Columbus, OH area customers with great deals on new and used Chrysler, Dodge, Jeep and Ram cars, trucks and SUVs. We also carry used cars from top manufacturers like Chevrolet, Ford, Toyota and may others. Stop by today and let one of our friendly sales team members assist you while you explore our expansive inventory. Not only will they be able to answer any questions that you may have but they will make sure you find the perfect vehicle every time. At Bob Cal... read more
Location details
2300 E Dublin Granville Rd, Columbus, OH, 43229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could honestly leave ZERO stars. The sales department at this establishment has conned me into a sale. By far this is not my first rodeo buying a used car. They only had 1 key for their used ***** and when I asked about obtaining a second one they said I needed to contact *****. I also asked them if they could fill the tank up and they said they dont do that on used cars lol. They really dont care about accommodating the customer at all bc for the inconvenience of them only having one key they could have at LEAST fi... read more
Thank you Bob Caldwell Chrysler Jeep! Especially ******* ,, you made purchasing a new used car very pleasant indeed! Very smooth and no hard sales tactics here,, im definitely coming back here in the future!! Five star experience
Business response:
Thank you so much *****! It's rare for folks to come to BBB to leave good reviews and we are very thankful for you doing so. Glad everything worked out and we will be here as needed. Hope your vehicle treats you well for several years ahead! -****** ****** (General Manager)
We appreciated the professionalism and the personal touches from our salesman, ******. He did a great job listening to what we desired in a vehicle and stuck to our price point.
Business response:
Means a lot that you would go the BBB to leave a review *****. Most folks like to use this site for leverage but nice to see others prefer to share positive experiences. Thank you for the opportunity to earn your business and taking the time to highlight ******** efforts. -****** ****** (General Manager)
I'd leave a zero stars if itwas possible. We've left a review on Yelp as well.We live in ***** and were in the process of buying a vehicle. We had negotiated and settled on a price. We had documents sent to us to sign, which we signed and sent back via DocuSign. We scheduled the wire transfer and sent confirmation that the wire transfer was being processed, which takes 1-2 days. We purchased a one-way ticket and reserved a hotel room to fly up there and finalize the purchase. We communicated with the dealership about our tra... read more
Business response:
I looked through the notes *** Days and there were negotiations going on up until the vehicle was sold locally. We do not hold vehicles specifically for this reason. It's not fair to other people if we hold vehicles for weeks at a time. Furthermore, I'm sure there is a good deal on a Jeep Compass somewhere between ******** and *****. If we have payment and a signed purchase agreement, we will hold a vehicle, otherwise we will not. That has always been our policy and we do not intend on changing it. I'm sorry that you feel th... read more
Great car service department. I worked directly with ******, walk me through the entire process, and the work was completed ahead of time. Fast service and great staff!!
Took truck in for diagnostic / repair. Service writer intentionally withheld recall information trying to charge for repair. Considered trading truck in (unusual traveling issues) for newer similar model but decided against when service writer increased costs of repairs quoted to sales in order to decrease trade in value. When asked why he didnt notify me of recall, his response was I didnt ask. Then told part (common DEF injector) was 1 week out. *** definitely has parts supply issues. Extremely unethical and possibly illeg... read more
Business response:
As I had mentioned in other review sites the advisor did not check recalls as he is trained to do and that is very frustrating for management and he has been spoken to. After researching there was no malintent from any employees at Bob Caldwell. There were no charges to the customer. -****** ****** (General Manager)
Everything went great. The service was excellent. I recommend. A+
Business response:
Nice! Glad to hear everything went smooth. Means a lot you would spend precious time (during the holidays) to commend the efforts from the service team. Cheers and appreciate your business and review! -****** ****** (General Manager)
Great service from everyone who was appart of my purchase. Days later they still have shown great customer service.
Business response:
Really appreciate you acknowledging the efforts from the staff. Very fortunate to have the folks we do. Hope your November is starting off on the right foot and thank you for your business! -****** ****** (General Manager)
Used truck purchase experience was cool & similar to prior acquisitions.
Business response:
Glad to hear the experience went well. If you need anything down the road, feel free to reach out. Thank you for the business and taking the time to review. -****** ****** (General Manager)
Frequently asked questions about Bob Caldwell Dodge
How is Bob Caldwell Dodge rated?
Bob Caldwell Dodge has a 4.1 star rating with 128 reviews.
When is Bob Caldwell Dodge open?
Bob Caldwell Dodge is closed now. It will open on Monday at 9:00 a.m.
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