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Bob Bell Nissan of Baltimore, also serving all of Maryland is proud to be an automotive leader in our community. Since opening our doors, Bob Bell Nissan has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Bob Bell Nissan will pro... read more
7900 Eastern Ave, Baltimore, MD, 21224, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 4:00 p.m. | |
Tue | 10:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 9:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Loved working with the staff here! Stephanie, Paula, and Helen made the process seamless. Very happy!
I purchase a vehicle there 5 years ago been having the worst luck ever. every time I'm always spending money on my old vehicle,they don't worked with u at. all they are a ripped off I'm never coming back weren't recommended any one of my friends and family to come also....I gave them zero stars if i could
I purchased my first KIA 2 1/2 years ago and all the service has been done there, the service has been outstanding.
Salesmen are nice and helpful
Service gets worse every time I come in. Make an appointment for an oil change and still wait two hours! Will not return. Free oil change was included with the purchase of the car. No benefit in this when it takes forever to be done. Very disappointed!
We heard so many great things about Bob bell from our mother Linette Bennett who is also a customer that we made the best decision ever and brought our Maxima there in January, we returned because of the great customer service again yesterday and was treated even better by everyone. The customer service exceeded our expectations and as always we drove off the lot in the car we wanted for the payments we wanted. I can’t say enough about how great we were treated.
Business response:
Tyrone, we can't thank you enough for taking the time to leave this excellent recommendation for us! We are so happy to hear that we were able to provide you with excellent customer service, and incredibly proud to hear that we exceeded your expectations! Thank you again!
Been coming here over 9years, never had a bad experience .
Business response:
Thank you for the recommendation Alfreda! We are happy to hear that you have had an excellent experience with us :)
Glenn in sales and Helen in finance get five stars. Unfortunately the service department is so inept and poorly managed, they have effectively eliminated this dealership from ever getting our business again. In eight years here, I have never experienced anything remotely resembling timeliness even when there are timelines for completion offered by them. Typically there is miscommunication, poor workmanship, tremendous wait times and an overall lack of concern for the condition the car is returned in. Today’s final straw is t... read more
Business response:
Karen, the comments in your review are concerning. I would like to assure you that we take great pride in providing our customers with efficient, timely and top-notch customer service. It is disappointing to learn that this has not been your experience, on multiple occasions, and I would like the opportunity to further discuss them with you. I would hate to think that we have lost a valued Bob Bell customer and I will be reaching out to you directly in an effort to gain back your trust. I look forward to speaking with you an... read more
Business response:
Catherine, I have spoken with our service team and unfortunately we do not have record of your vehicle in our system; perhaps your vehicle is listed under another name. Regardless, I would like to assure you that we take pride in providing our customer…See More
Bob Bell Chevrolet/nissan has a 3.7 star rating with 142 reviews.
Bob Bell Chevrolet/nissan is open now. It will close at 9:00 p.m.
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