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Bob Bell Chevrolet/nissan
- Car Dealers
- Baltimore, MD
About this business
Bob Bell Nissan of Baltimore, also serving all of Maryland is proud to be an automotive leader in our community. Since opening our doors, Bob Bell Nissan has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Bob Bell Nissan will pro... read more
Location details
7900 Eastern Ave, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service I have no complaints about them at all they did everything they could to make sure I got in my vehicle and the payments were reasonable
We bought out New car there in February 2014 and use the Free service they offer us! CUSTOMER service is their #1 pirioty and they treat us like Family; overall I think Bob Bell is worth a good 4.5 Stars due to their honestly and the way they treat their customers!
Business response:
Thanks for sharing your kind words, Ken. I am happy to hear that our entire Bob Bell team continues to provide you with the level of customer service that we pride ourselves on. Your loyalty to us is greatly appreciated and we look forward to assisting you with future vehicle maintenance. - Paula Caruso, General Manager
This place is terrible. Customer service for service dept is absolutely terrible. Receive a phone call at 3:12 PM saying they are "finishing up your vehicle now." Go over almost 2 hours later to pick it up and been waiting 30 mins for them to "finish the paperwork." Absolutely awful.
Business response:
Hi Adam, thank you for bringing your recent service visit to my attention. We strive to provide our customers with efficient service on their vehicle and it is disappointing to hear about the length of your service wait time. If you are willing, please reach out to me directly 410-288-7175 so that we can further discuss your concerns and determine the best way to ensure you are provided with a more positive experience in the future. I look forward to speaking with you. - Paula Caruso, General Manager
As usual, excellent customer service, from inside the service department, to the driver who took me home, and picked me up. I have used Bob Bell, four decades, and it is the only dealership I will work with. I am just sad the salesman that I usually work with is gone.
Business response:
Thank you for your continued loyalty to Bob Bell, Nikki. We appreciate your business and look forward to working with you again, soon. - Paula Caruso, General Manager
I had repair work done to my 2008 Kia Rio at Bob Bell on Eastern Ave. They did a great job and I was very pleased with the wash and vacuumed done to my car that was a plus. Thank you Bob Bell !!!!
Business response:
Hello Norma, thanks for sharing you service experience with us. It's great to hear that our service department completed the necessary work on your Rio to your satisfaction. We appreciate your business and look forward to working with you, again. - Paula Caruso, General Manager
Business response:
Hi Sara, I am sorry to see that you did not have a satisfactory experience during your recent visit to our dealership. We are always looking for ways to improve our overall customer experience and would like to discuss your experience. If you are willing, please call me directly 410-288-7175 so that we can discuss your concerns and rectify the situation to ensure that you are provided you with much more positive experience next time. I look forward to speaking with you. - Paula Caruso, General Manager
Business response:
Hi Phoebe, thanks for taking the time to share you recent experience with our service department. We always want our customers to feel confident in the service completed on their vehicle and it is disappointing to hear that this wasn't your experience. I would like the opportunity to further discuss your concerns and find the best way to resolve this situation. If you are willing, please call me at 410-288-7175. I look forward to speaking with you. - Paula Caruso, General Manager
Frequently asked questions about Bob Bell Chevrolet/nissan
How is Bob Bell Chevrolet/nissan rated?
Bob Bell Chevrolet/nissan has a 3.7 star rating with 142 reviews.
When is Bob Bell Chevrolet/nissan open?
Bob Bell Chevrolet/nissan is closed now. It will open at 10:00 a.m.
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