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Bob Bell Chevrolet/nissan
- Car Dealers
- Baltimore, MD
About this business
Bob Bell Nissan of Baltimore, also serving all of Maryland is proud to be an automotive leader in our community. Since opening our doors, Bob Bell Nissan has maintained our solid commitment to our customers, offering a wide selection of cars and trucks and ease of purchase. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Bob Bell Nissan will pro... read more
Location details
7900 Eastern Ave, Baltimore, MD, 21224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The employees were amazing especially Calvin my salesman. They worked with me and got me in the vehicle I wanted. Domenic and my finance person were also wonderful. I highly reccomend going to Bob Bell if you are looking for a new vehicle.
Business response:
Hi Kelly, thanks so much for sharing your kind words with us. I am happy to hear that our entire Bob Bell team, specifically Calvin and Domenic worked hard to find you the perfect vehicle for your needs. We appreciate you choosing us for your vehicle purchase and we look forward to working with you again. - Paula Caruso, General Manager
Business response:
Hello Tyler, I wanted to thank you for getting in touch with me yesterday so that we could discuss your recent interaction with our sales team. Your satisfaction our #1 priority and I am pleased we were able to come to an understanding. Should you have any questions in the future, please don't hesitate to contact me directly: 410-984-5518. - Paula Caruso, General Manager
I just purchased my car last weekend and I’m completely in love! Everyone from the car maintenance staff to the Finance directors were EXCELLENT! I even switched over to a cheaper insurance agency while there ...and all of this happened within 3 1/2 hours! I’d recommend this dealership to anyone looking for fast, and great service. Special shout outs go to Jeannie, Chiranda (from AllState), Tony and Ms. Helen!! !! They literally worked with me from the time I stepped in the door until I pulled off from the lot. ���
Business response:
Thank you, RyKeara for sharing your fantastic review with us! We love hearing from our satisfied customers and I am happy to know that our entire sales team worked hard to find you a great vehicle. We appreciate your business and look forward to working with you again. - Paula Caruso, General Manager
Emailed dealership regarding if they match offers and Courtney stated “My managers love to beat our competitors!” Sent over the link to the other dealership and was told needed it in writing. Got it in writing and wouldn’t match. As a business your words are everything. This was Bob Bell Kia.
Business response:
Glenn, thank you for bringing negative interaction with our sales team to my attention. We strive to provide our customers with the best Kia prices and I am sorry to learn that this was not your experience. I would hate to think that you have lost faith in our services and I would like the opportunity to discuss your finance options. If you are willing, please contact me directly 410-984-5518. I look forward to speaking with you and restoring your faith in Bob Bell. - Paula Caruso, General Manager
We took advantage of end-of-year incentives to buy a new Pathfinder from Bob Bell Nissan. Everyone we worked with went above and beyond to get us what we wanted at the price point we could afford. I can't say enough positive things about the buying experience.
Business response:
That you Jodie for your kind words. We really appeciate you allowing us to be you Dealer of choice. It was a pleasure helping you find the right vehicle. You and Shawn are amazing!
I wish there were an option for negative stars. Bought my suv 4 months ago and the fan came loose and needed to be replaced took it in on a Tuesday at 11:30 to get serviced did find out until I called at 3:30 to find out my car was never even looked at. Was called on Wednesday to tell me the part was ordered and would be ready Thursday. Called on Thursday around 12 to see when I can pick it up just to find out the part is now out of stock and won’t be ready until next week. Asked for a list of parts covered under warranty an... read more
Business response:
Rosemarie, thank you for bringing your concerns to my attention. Providing our customers with quality Nissan vehicles and excellent customer service is something that we pride ourselves on, and I would like the opportunity to speak with you about your negative interaction with our service department. Please contact me at your earliest convenience 410-288-2500 so that we work towards resolving this situation and gain back your trust as a valued Bob Bell customer. I look forward to speaking with you. - Gary Owensby, Fixed Oper... read more
I would like to thank the following employees of the Bob Bell Dealer Group for the fantastic deal, treatment and attentive service during my purchase. Thank you...Dave Coyne, Jeff Glascoe, Domonic Pauling, Robert May and Susan Marques. It's obvious that customer satisfaction is a key priority at the Bob Bell Organization. I received first class treatment! Bob Bell was referred by a friend and I am extremely thankful to him for the recommendation. I owe him a steak dinner!
Business response:
Hi Peter, thank you for sharing your kind words with us! It's always great to hear from our happy customers and it's great to know that Dave, Jeff, Dominic, Robert, Susan and the rest of our Bob Bell team treated you to a first-class buying experience. We appreciate you choosing Bob Bell and wish you many happy miles ahead. Enjoy your steak dinner! See you again. - Paula Caruso, General Manager
Frequently asked questions about Bob Bell Chevrolet/nissan
How is Bob Bell Chevrolet/nissan rated?
Bob Bell Chevrolet/nissan has a 3.7 star rating with 142 reviews.
When is Bob Bell Chevrolet/nissan open?
Bob Bell Chevrolet/nissan is closed now. It will open at 9:00 a.m.
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