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BMW of Houston North

4.5

About this business

Location details

17730 North Fwy, Houston, TX, 77090, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
4.55,941 reviews
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Christina Nickerson's profile image
Christina Nickerson 
recommend  Recommended
5 years ago

Christopher the service advisor is the best! Always pleasant, kind and helpful . He gets 10 stars from me👍 

Lindsay Pursglove's profile image
Lindsay Pursglove 
recommend  Recommended
5 years ago

It is a rave for Bert Smith BWM! Not only was this my first time purchasing a BMW, but it was also my first time buying a car online. That is largely in part because of the sales associate, Michael Ford, he did amazing by me since I was completing the sale from afar. I found the car online at 1am, first thing at 8:30am Michael called, we did the virtual test drive by 12 noon, and by 2pm we had a deal put together and paperwork sent. It was exactly what I wanted and was exactly what was promised. Michael was the best salesman... read more

Greg Cole's profile image
Greg Cole 
recommend  Recommended
5 years ago

Great team of staff members.....very professional and knowledgable 

Priscilla P Baxter's profile image
Priscilla P Baxter 
5 years ago

On yesterday 7/2/2020 I had a appointment for an simple oil change on my x3 at 11:00am.. My car was there @5min before 11:00.. The service advisor came out and inspected my car saying he heard something when turning the steering wheel.. I told him I know about the issue.. My vehicle was taken to the back.. At 12:30 I haven’t heard anything.. At 1:30pm I was still waiting.. My service advice notice I was still there and said he was going to check on it....He came back and said the technician took my vehicle on a drive he didn... read more

Business response:

Ms. Baxter, I apologize for the extended wait during your recent service visit. Thank you for bringing this to my attention. I will speak with our technician, advisor, shop foreman and Service Manager about this to identify the problem and correct it going further. Sincerely, David Miles General Manager dmiles@Group1Auto.com 

Jc Pavlovich's profile image
Jc Pavlovich 
recommend  Recommended
5 years ago

Excellent service overall, got my 3rd BMW here, Robert Crampton always takes care of me! Took my car for service, Manny was awesome, got everything done for my car as requested and even earlier than expected, absolutely recommend to see Manny at Service and Robert Crampton in Sales! 

Ronda PM Hill's profile image
Ronda PM Hill 
recommend  Recommended
5 years ago

Sales, Service everything from the beginning to the end .Justin was very Thorough and helpful in getting my car to service 

Business response:

Ronda, we greatly appreciate the wonderful review that you provided for our business! We are here for YOU and all your automotive needs. See you next time! 

Sherry Lynn's profile image
Sherry Lynn 
recommend  Recommended
5 years ago

The customer service is exceptional, the communication with my advisors has always been great. Very attentive to my needs . Been with them for several years 

Business response:

Thank you for your kind words Sherry. It's always a pleasure to see our customers enjoy their experience at BMW of South Atlanta. We are looking forward to your next visit. Have a wonderful day! 

Michael Sakamoto's profile image
Michael Sakamoto 
recommend  Recommended
5 years ago

The staff at BMW are awesome. Chris Cubberley and Neal Patel went out of their way to get my 318ti to pass smog. I realize my little “ti” is old but it’s a California Edition and my wife loves the car. I can’t really express how grateful we are that the staff at Roseville cared about helping me. Thank 

Carolyn Childs's profile image
Carolyn Childs 
recommend  Recommended
5 years ago

The times I took my car to BMW of South Atlanta were pretty much on point. It took several visits to figure out the problem. They were always so nice and helpful and they always gave me a loaner. I will recommend BMW of South Atlanta to get your car serviced or repaired. Ask for Carey. 

Business response:

Thank you for such a great review Carolyn! We work hard to deliver great care to our customers at BMW of South Atlanta and we're happy to see that it reflected on your last visit! 

Frequently asked questions about BMW of Houston North

How is BMW of Houston North rated?

BMW of Houston North has a 4.5 star rating with 5,941 reviews. 

When is BMW of Houston North open?

BMW of Houston North is closed now. It will open at 9:00 a.m. 

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