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17730 North Fwy, Houston, TX, 77090, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:00 p.m. | |
Tue | 9:00 a.m. to 7:00 p.m. | |
Wed | 9:00 a.m. to 7:00 p.m. | |
Thu | 9:00 a.m. to 7:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | Closed |
Made an appointment for Friday at 7 AM It was confirm. On Friday they decided to change it to 7:20 AM. I requested a loaner car. Got a loner. No gas, & smelt like cigars and cigarettes. I called Cris, The advisor that loan me the car and was taking care of my needs for my car. Never once did I hear back from him. Ya. Thank you Valencia BMW. It's only my 17 BMW I purchased!!
Business response:
Fredye, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (661) 200-9111 to speak to our manager directly.
Service Department is outstanding.
Business response:
Thank you so much for the wonderful review Mikey! We appreciate your business and welcome you back to the service department anytime.
Great team. Very helpful in getting me exactly what I wanted and the service has been inpecable.
Solid service center and got my 2nd Alpina from them. Ask for Roger very upfront and honest about the transaction.
Bert Smith BMW, On July 21, 2020 we dropped of our BMW 335d 2009 to have recalls completed and our diesel system checked. My service point of contact was Dani Hebner. She touched base with me on Wednesday informing me that the diesel system had to be checked and this would take some time. Thursday, after not being contacted with the status our vehicle I called Dani. She gave me a quote of roughly $2644 to fix the diesel system and said the air filter needed replaced and the w...Continue Reading
Thank you Derek for the great service and attention we received while our 440i was getting service.
Business response:
Hi Larry, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Phil is friendly and informative, calls & texts and a nice clean car after servicing
The service department was outstanding! Thank you Cole for taking care of my car and making it a wonderful experience.
Business response:
Carrie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Love my service advisor Carey
BMW of Houston North has a 4.5 star rating with 5,671 reviews.
BMW of Houston North is closed now. It will open at 9:00 a.m.
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